They set out a few free bananas one morning, just an example of how friendly the staff is here. With no drive through option it would be nice if drinks were made a bit quicker but the other side to that coin is that I've never had a drink made incorrectly. Good coffee, great staff, what more do you need.
Clean front store with helpful, quick, personable baristas! The bathroom just needs a bit of a thorough scrubdown as it smelled more like a urinal. Ugh!Sorry guys...just being honest. Pine scented cleanser would be helpful. ?
I Waited 45 minutes for my order and I asked if one of the drinks was almost ready which I repeated said was the strawberry açaí, then the barista just looked at me and said just wait which was extremely rude another ten minutes goes by so then I asked a different barista and she said we actually ran out of it?♀️ Also one of the refreshers where made wrong and tasted horrible…never again will I go here.
This is was the first and last time I ever go to this Starbucks location. This place is unprofessional and not well-managed. As I walked in I realized there was a rush, which is understandable. However, there was one trainee at the register, one person making all orders, and someone who deemed labeling boxes more important than helping with the line. After waiting 10 minutes to place my order, it took more than 10 minutes to receive my full order. My drink was given to me immediately, yet my pastry hadn’t even been warmed up 10 minutes after. I approached the very overwhelmed barista, and politely asked if she had my pastry to which she replied “I am so sorry I have so many online orders, I will get to it soon”. She proceeded to make the drinks for the 3 people behind me, and continue the online orders. I quickly realized that there were people before me with the same issue. After basically finishing my drink, I no longer needed the pastry so I got back in line to get a refund. I grabbed the guy who wasn’t doing anything and asked him to return my item. He proceeds to take the receipt, without saying a word the entire interaction, and walks away when he was finished. I had to reach over the counter for my receipt because he didn’t have the customer service to do so.My issue with this experience is that 1) If a store in understaffed (which in this day & age- everyone is) then orders should either be stopped, or orders should be FULLY made for each customer while having the rest of the line wait their turn. 2) Why is there an employee/TL not backing up their coworkers? 3)Not schedule a trainee by themselves to handle the registers. This was a very frustrating and ridiculous Starbucks experience and I encourage you all to visit a more organized and friendly location.
Staff is exlent and friendly
Walked in to get a chai latte. Order was taken. Offered my Starbucks app loaded with $15, which appeared on the app. Cashier told me I had a $0 balance. Told him that was incorrect because a friend recently gifted it to me. He repeated that it showed a $0 balance. Not wanting to cause a fuss because people were behind me, I paid with my credit card. While waiting for my latte, I checked my Starbucks app balance again. It showed $15 again. I presented it to him and asked him to check it on his computer. He did and told me that I did, indeed, have $15 on my Starbucks app. I then said, "So, I didn't need to pay with my credit card then, did I?" Not a word from him, no apology, nothing. Didn't try to make it right for the customer. Thanks Starbucks (insert sarcastic tone here). Just in case Starbucks management is reading this, my receipt shows #722698, December 8 at 4:07 PM, but don't know the name of the male cashier.
Loved that the store was clean and the vibe was true to Starbucks image.
Very rude staff. I ordered venti they give me grande size, and they didn’t change it even when I asked. Also, I asked for raw sugar, the lady who works rolled her eyes and made me wait 5 mins for sugar. Not satisfied. But the guy who took order was very nice.
I miss this store. Everyone was amazing both Andy's are literally the best in the business. Since my move to Arizona i have yet to find a store that can make my drink the correct way. I miss y'all you don't know how good you got it til it's gone.
service is great…not crowded at all!!