Jersey Mike's

635 University Blvd Suite 105, Round Rock - 78665
30 reviews
Sandwich Shop Fast Food
(512) 401-3309

Great tuna fish sandwich. Will go again

My son loves the #2 Every Friday after school as a reward for doing so well in school. He looks foward to it every week!

I go for the Philly. They do a pretty good job with them and I’ve definitely come more than once. Friendly people and clean areas to sit in as expected.

Having been Jersey Mike’s customers for twelve-thirteen years, we were disappointed to find the new University Boulevard/Round Rock location closest to us is not up to par. When they first opened, we ordered online and found that after spending almost $36 for two giant sandwiches, the ingredients were rather skimpy. We chalked it off to them being new, so last night we ordered again only to find the same problem. We don’t mind paying extra for good quality sandwiches, but these were just way too skimpy to warrant that kind of money.Today we took the remainder of the two large sandwiches back for credit or replacement. The manager (Tina??), who proudly stated she has been with Jersey Mike’s for 10 years, had an attitude and discounted our concerns, saying “we have to watch our food costs.” Is that something you really want to say to your customers?Rather than offering to remake the sandwiches, she was condescending and only offered a refund, which we accepted. After leaving, we noticed she only gave us credit for one large sandwich and one regular sandwich, even though we had purchased two large ones. Not only did she NOT know how to deal with disappointed customers, she couldn’t even get our refund right! In the future, we’ll be going to other locations and passing on this one.

Great sandwiches and people.

Mquick service

Online wouldn't take credit cards temporarily so we had to call in our order. Guy taking the order had a hard time retaining the order and I had to repeat several items. When he read it back each time something was missing. The sandwich maker got an attitude with the cashier when he asked her to please dress my order. They still missed the banana peppers on the sandwich we ordered. I called ahead so I could have the order ready when I get there. It was not ready and I had to wait 10 plus minutes for then to make the two sandwiches. There needs to be some efficiency training at this store. It was very slow and 5 people working and they were all running around with hair on fire. Frustrating experience overall.

Such friendly staff, clean and always high quality ingredients!!!!

Great sandwichesHope being new they keep it upWe will be back

Friendly staff and great sandwiches!