Bad food and bad customer service. I have always had good experiences at other Whataburgers, but I will never go to this one again.I went for lunch on April 14, 2022, and placed my order about 1:15 pm. First, they lost my burger...gave it to someone else. They realized that higher customer numbers were passing my number by a bunch. They made another burger, but used the same fries from the first attempt. Got my order at 1:38 pm. The fries were barely warm, and they offered me no catsup to mask the cooled down flavor of the fries. I had to bother the drive-thru person to get some catsup so I could also toss the tomatoes in the burger to increase its flavor.The single patty cheeseburger was terrible. No meat flavor, just like the half green tomatoes in the sandwich. It tasted worse than the old-style McDonald's frozen beef patties.The staff knew that they had botched my order, did not apologize, and gave very poor service. I do not recommend this Whataburger. Choose another Whataburger nearby, or a different burger place entirely.
On the 15th I ordered a patty melt combo and a chicken sandwhich combo. I went back to work and opened up my lunch to find the pattty melt combo was not right. It only had 1 pattie instead of 2. No big deal I thought. I went there the next night at 2 am just like the night before. The lady said they were closed. I said my order was messed up from the night before but she cut me off saying "WE ARE CLOSED" All I was going to ask if I could come back the next night to get a replacement. So I show up the next night to get my replacement. She was there again. I told her hey I had a burger messed up and I just want a replacement. I asked if I could get the combo. They replaced my burger with a small fry and no drink. I asked her if I could get a drink and she said no they wouldn't give me a drink. She was very rude and unpleasant. Definitely will just go to Carl's next time.
Pretty decent food quality of the staff is a bit interesting to say the least. If you are not one for comedy I suggest a new location. BUT the drive through line is always stupid long probably due to the staff putting fun first and not work
Great staff and the typical great food you’ve come to expect from Whataburger. However, during busier times, the drive thru line can leave you blocked in with somewhat limited parking, though folks were quick to wave us out. If they have the Limited Batch #2 Spicy Ketchup, be sure and try it!
5 star hands down they treated me like a king in here. The doors were closed and the truck was to big to come through the drive though so they let me in. They even walked my shake to me from behind the counter. Give all the workers in there a raise they deserve it. #southernhospitality
There’s this crazy guy named John who works here, he’s my favorite employee there and makes my food perfect every time, he is so nice and considerate and we have great convos. I appreciate his warm, welcoming and funny personality. He is this restaurants best asset…I said what I said give the man a raise. He is amazing ❤️
Ordered thru app. They didn't have the size cup I ordered and no ketchup. They thought it was ok to downsize my drink. Asked for refund and manager said he could not refund for food purchased thru app. He was very rude and he was talking like a little smart mouth kid. Let's get one thing straight. Your customers pay for your salary. Not going to this facility as long as this smart mouth punk works there. Called corporate and placed a formal complaint about the situation.
Good burger with tasty toppings with a great bun to wrap up all this fun.... Fry's are nothing special and the service was at a minimum.
Stopped in for a quick hamburger ? and it was soo ? ? ? good. If you are ever near Whataburger I can't recommend highly enough that you stop in and get a hamburger ?. I always stop by when I want a hamburger because in my opinion they are simply the best hamburger ? around. Stop ✋️ by and give them a try..SAFE TRAVELS TO ALL!!
Excellent burger fast and quick service