Whoever the shift manager is at 2927 Ridge Rd in Rockwall, Tx is an absolutely disgrace to the Pizza Hut brand. Very rude, withheld name, hung up in my face 3 times all over an $18 order. Hopefully the calls are recorded so they can be reviewed. She is a tall Caucasian lady with dark hair and I have never experienced this type of customer service from an establishment, EVER. I'm still mad at that lady. Phillip the real store manager resolved this issue very professionally and I was please that he contacted me on his off day and understood where I was coming from. Offered a credit and additional training for staff. Thank you Phillip.
Usually the pizza I get is really good but this last time it was Good in the car then got really hard at home?
Pizza very Delicious my first time visiting them Yummy... i met Randall manager he was very nice
Let your employees know how valued they are. Took my pizza over 45 mins to arrive because a drive had quit that day. My delivery man was amazing and friendly... apologizing for taking so long.
Shout out to Pizza Hut!!! Order was mistakenly delivered to the wrong house. But it was quickly and easily resolved they remade my order and delivered it quickly! Thank you for great costumer service!!!
Keep making the pizza to the right perfection, best pizza I had there in awhile ? was cooked nicely and tasted so good ??
On time warm pizza's delivered.
Worst Pizza Hut in Dallas. Pizza cold and never follows directions. Only time you get your pizza right is when you pay cash or pick up at store because only then they have to face you.
Fresh every time and the people are always pleasant with good attitude
My pizza was wrong in my order they did not look at my request on the supreme pizza. I requested no green peppers and replace with green olives. May just have been an over site on the preparer. Pizza was good.