I read the reviews on DoorDash regarding missing items in ones order, before placing my order and the same thing happened to me. How does anyone serve a burrito bowl without the requested sauce or any sauce whatsoever? I could’ve bought a box of crackers if I wanted dry food. That’s 20+ dollars thrown away, because the people who work/ run this restaurant are obviously grossly incompetent.
They were so helpful. Food and service are always great. I even ordered online through DoorDash, and they helped me with details of my order that I couldn’t place online. Love this place and the friendly staff!! ?
We come here probably once or twice a month. Love the food and the people! But today, we ate there and after we were done, we went to the register to let my daughter pick a cookie. The manager took care of her treat and it made hers and our day. Thank y’all for being awesome
THIS IS MY SPOT!!! Freebirds always has fresh ingredients, more options than other "burrito spots", and always has amazing service. The manager, Russ, is always hands-on and checks on customers throughout the restaurant. Definitely gets my business any chance i can.
This is probably my favorite freebirds location. People are always really nice and helpful. Stores clean and the vibe is just right. Ash is a incredible member of the team and is super friendly.
This is one of our favorite locations. The staff is always super friendly and the wait is relatively low. Food is always great. We love this location! :)
Great quick bite to eat. I eat here regularly because they have good health conscious options but, I would recommend trying the different varieties of food offered. TRY THE QUESO!!! Customer service is pretty good and food is very satisfying. Dining room and restrooms are always clean. Great management.
Always a great experience eating at Freebirds in Rockwall. Staff are friendly and attentive and make dining there so enjoyable. Clearly the managers and supervisory staff provide good training to their staff for the whole team to be able to provide such a quality experience. We love the pork burritos and the cookies :)
Been coming here for almost 6 years, never had a bad burrito, never left less than stuffed. The folks here are always smiling and fun to joke around with. If you want a damn good burrito look no further.Just don't ask for the habañero sauce if you're a wimp and gonna whine later.
I was super excited to try since it had great reviews, but the food was VERY underwhelming. Nothing tasted good quality, it didn’t even taste seasoned per say. The only thing that I and my boyfriend got out of this was an upset stomach 30 minutes after eating their burritos.