Needs improvements in the taste and freshness of the food. I was high dissatisfied with my order. My burgers were extremely soggy the tomatoes were soggy the pickles were not good sauces everywhere but on the burgers. My total was 6.26$ I gave .26 cents and for $6 even to be charged to my card the lady told me the “machine acts up” im not sure if it would take it.” I said okay. She comes back to me and says she couldn’t take the .26 cents and that she charged $6.26 to my card. I am extremely upset it’s the lack of communication I wasn’t comfortable making a charge like that. She should’ve came back to me and told me the machine couldn’t take the cent and should’ve asked me if I would like to continue my purchase but no instead she just charged it to my card without asking me. I’m super upset with sonic and will not be a customer no more longer.
They really need to start wiping the drinks before they give it to the customers, more coke on the outside of the cup than what they give you on the inside, but on another note the food is good .
The meat on the burger was spoiled & Fries were old & cold !! Terrible
Food was fresh and hot I actually completed the entire foot long, tater tots and drink. Never had Sonic before but I will be eating there again....
Wait was long but Carhop was friendly food was good also
Delicious and a great value . Sonic burger made to order with perfection . Alexis is a great manager. I live to the other location but prefer this in Richmond hands down.
This is the worst Sonic I have ever been to. They’re so unprofessional it makes to sense, employees hand hygiene is bad, nail dirty. On top of that food literally never comes out hot and I always have to come back and fix my order.
The workers I have encountered with at this location have been kind. Happy hour is the best, great price on drinks.
Love this Sonic...they are fast and good! If you get food that requires a fork or spoon though you have to make sure it is in there...sometimes they do forget that lol, but other than that they are great!
Super nice carhop and food was tasty.