I was ordering food and a gentleman was helping me out (who was super helpful and very kind)…idk if it was the manger or just a coworker but as he was helping me this lady was just yelling at him in the back ground asking him so many questions about the order. If he was new that’s normal asking question but come on, she was talking to the kid like he wasn’t a human. I hope he finds a better job. Poor kid.
6pm Saturday, had a good dinner and went to restroom. After a bowel movement, there NO TOILET TISSUE.OK, I'll use paper towels. NO PAPER TOWELS. OK, I'll used a paper towel someone may have dried their hands.Trash can was empty, tall young malehad emptied all trash cans when we arrived. Obviously, no list of how to replenish the restroom. LAST RESORTuse my UNDERWEAR TO WIPE MY A--.As I left, the Manager, NO NAME TAG,heavy set female would not give me a receipt, saying phone # is not correctso I don't know if the informationCORRECTION... FRIDAY, 6/17/22
Food is fine, but be sure to check your order. Every time I go here, they forget at least 1 item in my order.
Very good. I will be glad when the fresh condiments return, though! That's the main reason i go there.
Almost forgot to share this...the service was good. However, I'm old fashioned, I want my paper receipt without having to ask. Maybe next time. Thank you!
I’m not sure what happened to this location that I’ve patronized for years but the customer service is at an all time low. I constantly have issues with the crew, the manager & the overall customer service’. I wish they’d overhaul this staff or close this location down! I’ll be driving to the Coit location if I ever return to Taco Bueno!! Boycott the Richardson location!!!!
Disgusting food!!!! Will never eat here again!! I ordered a chicken quesadilla with a lemondae. The quesadilla had cold hard chicken and cold cheese that wasn't even melted. You can tell it was just sitting in a warmer waiting for someone to order it. The lemonade was disgusting!! Tasted like salt water!!!! Gross, gross, gross!!!
Super long wait!!! Took over 45 mins to get my order and employee sent people away due to long wait times. Don't eat here unless you want cold food for a long wait. Good luck to you!
I ordered soft tacos and they were greasy,I also ordered a burrito and it had so much grease in it that the tortilla was mushy.I Wont be going to taco bueno any more.
Went here with my sister, they left food out. We had to drive BACK to get it TEN MINUTES. The manager made excuses about having teenage employees, refused to issue a refund or comp ANYTHING. Then one of the “allegedly incompetent teenage employees” comes over and reiterates that the manager is REFUSING to comp anything at all. Like WHO asked you? That employee did NOT help and didn’t diffuse the situation. Very poor service. They do not answer the phone as we tried to phone ahead… we went out of the way to this location bc the reviews are better. Wow what a mistake…. We’re going to complain to the top ?!