The quality of customer service at this place has really gone downhill. You’re better off visiting the Plano Rd location.
I would usually give this place a good rating because the staff on the weekends are very kind and efficient. Today the employees just didn't care. First nobody had bothered to make my order. The girl that made the coffee filled the cup to the rim so that coffee was leaking all down the cup from under the lid. On top of that they didn't even put a stopper in the cup so every teeny tiny bump I hit tons of coffee came out the top making my car a complete mess. It makes me sad to have to leave a review like this but this really shouldn't be happening.
They're constantly messing up my order & I'm so fed up with it. There's been times where they make my drink perfect but there's been way more times they have messed up my orders and it is so disappointing because I spend SO much money at this Starbucks. Definitely looking for a new coffee shop for me to go to!Edit to add: I went again this morning and got myself an iced caramel brulee latte and they messed up more order again of course. I do not like the caramel brulee sugar topping and I always tell them to substitute the sugar with caramel drizzle and they gave me caramel drizzle AND the sugar topping AND charged me extra for "extra caramel drizzle" when they're not supposed to charge me they are supposed to SUBSTITUTE it. I am so done with this Starbucks . Only go here if you want them to mess up your order!
Found hair in my drink that’s the most disgusting thing ever
I come here almost every morning. Ashley makes me my drink most of the time. She makes the best drinks ever. I know it’s gonna be a good day when she makes me my morning drink. Keep up the good work!
The customer service I received today was phenomenal!!!! I've been to many Starbucks locations and this is the 2nd time I've experienced 5star service & friendliness. From the young lady outside taking my order to the young lady at the window, I felt like they really valued my patronage. Since this store is closest to work, i think I'll visit them from now on.Oh yeah...my decaf caramel frap & spinach feta wrap were good too.
Honey Citrus Mint tea, aka Medicine Ball, is great for when you're feeling under the weather from sinuses, a cold or the flu.
This might be the fastest most efficient Starbucks I’ve ever been to. Barely a blimp in my morning commute.
i love this location! although it is small, they leave space for outdoor seating and they even have a pickup window!
Can we please give Kris a raise? I just left Starbucks and I feel like I just talked to my bestfriend! Her customer service is top tier! ❤️