Love the atmosphere here, work station for the day
Love this starbucks and the baristas, they are amazing, especially Joseph. However, I went here two times this past Monday(5/2) & today where my drinks kept coming out completely wrong. The baristas were great about fixing everything. It was the same person taking my drive thru order both times and they are not paying attention to the orders they are taking and not paying attention to what drinks they are giving customers.
They clearly don’t know their own policies. Asked for a free refill, policy clearly stated what I asked for but manager neglected to provide services. This would have been a 5 star if not for unknowledgeable staff managing the place. I got $10 credit for the managers attitude, “I am sorry they set your expectations high and set you up for failure”, and after she apologized for her behavior and I told her it was not necessary she followed it “indeed”.No pos wow. I still got what I asked for as a valued customer asked for at another store. And I called the customer service number that the manager provided and confirmed I was correct. Thanks for the $10 credit for your unprofessional customer service. ✌?
I like this branch very much cause of their awesome people who are very friendly and cheerful all the time. I've been here twice, used an app to make a mobile order and it was ready within a few minutes. Also, I've noticed that many people come here frequently, and the staff greets them as friends. There are many seats outside and some inside, many of them are available. Thank you, guys, I'll be visiting you more!
Ordered Mocha Crumble Frappuccino here but got a regular Mocha Frappuccino. Was disappointed when I took a sip. Happened 3 times already at this location.
They are always so helpful and polite.
This is the BEST location. Drinks are CONSISTENTLY right, employees are ALWAYS friendly, helpful, and on point, it doesn't matter who's on shift. We have a starbucks closer to our house than this one but our drinks are always wrong and the wait is always ridiculous when we go there. I will always drive out of my way to go to this location ??Editing this to add how much I appreciate Judi, she's so awesome and such a great worker. I LOVE Joe and his amazing energy. Scott is always a hoot to talk to. Anna, Kimbers, and everyone else at this location is so great. This is the best Starbucks ever ?
workers are not friendly AT ALL. made my drink completely incorrect with a centimeter of foam when the pumpkin foam costs a dollar, and put 3 ice cubes in there. i didn’t ask for light ice. they didn’t apologize for this or anything. will not be going back
Great friendly personnel who make my morning happy! I am always smiling when I leave the drive thru!
As someone who worked at Starbucks in college. I really appreciate it when my drink is made consistently and there aren’t skipped steps because it is busy. I never have to repeat my order and they are FAST!