El Pollo Loco

1400 E Belt Line Rd, Richardson - 75081
195 reviews
Mexican Fast Food
(972) 907-1449

Everything thing was good. Until I got home and the chicken was dry not freshly cooked. I was disappointed.

Great place to eat! I definitely recommend this place food fills you up nicely!

This is in regards to whoever was on shift 6/25 between 6:00- 7:00First they gave us the wrong order. Not a big deal, we checked it in the parking lot and they had it ready inside when we went back in.When we got home, there was literally zero queso on the nachos. Like. They forgot queso... on nachos... that's like the number 1 ingredient to make it nachos other than chips. Everything else is just extra.It was not remotely busy at the time we went. There was only 1 car in front of us.First time visitors. Would be willing to try again.

Keeps me on keto. The chicken is good. Double Avacodo Salad, yummy. Ask for the avacodo hot sauce. ?

Gloria is absolutely fantastic.She is always kind and never gets my order wrong. She is always smiling and really does her job well.

I used to like this place for it’s juicy and testy chicken. But this delivery I got was worse than even I can imagine!! It tastes like reheated leftovers, the chicken is super dry and not fresh. Look at the pictures of what I got! This is definitely not like what I used to get in store or pick up. If you don’t want to run the delivery business, then don’t do it!!!

Great food, quick service. Hard to understand the order taker in the drive thru, however.

The girl at the cash register was very helpful. I told her I was scared of spicy hot food. When my order was ready she said I added a side of sour cream in case it's too spicy for you. Didn't ask for it, she was just providing excellent customer service. I will go back for sure.

Good charboiled chicken, decently sized meals. I usually get a queso burrito or the chicken avocado burrito, and it fills me up. Good prices too, and always fast.

My daughter got food poison from this restaurant. She was up vomiting last night and today she got even more sick. I had to take her to the emergency room. This is a very serious health problem and especially when the drive through employee tells you to wait 10 minutes for the chicken to be ready and the chicken is undercooked.