We ordered Salt and Pepper wings and Shrimp and there was nothing salt and pepper about them!!! They were hard as a rock and no green onions on any of the plates we ordered...the shrimp eggrolls were horrible as well!! If you can, I would suggest you go to the original one on Bluebonnet because the Twin City location is TRASH & RUDE!
Service was awesome, everybody was nice and cordial. She quoted our meals being ready in 8 minutes and they were together in about 15 but it was still pretty quick. Unfortunately though, the food quality was very bad! Nothing was nasty, but nothing was tasty either. The fried chicken wings were fried too hard with the very crispy crust they use. I ordered fried rice with my meal, expecting at least eggs and vegetables understanding that shrimp fried rice may be an additional charge. The rice that I was served was basically white rice mixed with soy sauce. Between two plates there were less than 20 vegetables or egg!! We ordered three meals, two with rice and one with fries. The fries were hot and slightly seasoned but still firm on the inside. Overall on a five-point scale JJ's on a low two on this visit. I'm not sure if this is the quality they offer at all times or if they're going through a transition but I was not impressed and not compelled to return
If I could give zero stars I would. My daughter called this location to place an order and was quoted $49.99 for a family 50 piece chicken. I heard the quote on speaker phone. Upon arrival the lady at the register tells my daughter it’s $72.99. My daughter look at the screen and tell her the price say $49.99. The lady told her she apologize but the price has changed and proceeds to change the price on the screen in front of her. My daughter end up paying the $72.99. My daughter didn’t tell me until later so I went to the location because the price quoted and originally on the screen is what should have been charged. The man in there tells me no he never said $49.99 and you have to call Google to change the price on the screen like I believed that lie. Once my daughter told him how the girl changed it he didn’t say anything else about the price change. This same situation happened to me at the Katy location and the man honored what was on his screen. After today I will never spend another penny at J&J and have been going to J&J for over 15 years. It’s the principle of the situation and the customer service! DO NOT BUY FROM HERE!! Your price may change when you get there. There are other place that sale food just as good.
This place is way to high..New ppl has it now..and jacked the price..it's way better places for cheaper..like Cajuns.also.the prices on the menu online isn't correct..mainly because they jacked the price up.. Anne's kitchen is better also.
If I could give zero stars I would. My daughter called this location to place an order and was quoted $49.99 for a family 50 piece chicken. I heard the quote on speaker phone. Upon arrival the lady at the register tells my daughter it’s $72.99. My daughter look at the screen and tell her the price say $49.99. The lady told her she apologize but the price has changed and proceeds to change the price on the screen in front of her. My daughter end up paying the $72.99. My daughter didn’t tell me until later so I went to the location because the price quoted and originally on the screen is what should have been charged. The man in there tells me no he never said $49.99 and you have to call Google to change the price on the screen like I believed that lie. Once my daughter told him how the girl changed it he didn’t say anything else about the price change. This same situation happened to me at the Katy location and the man honored what was on his screen. After today I will never spend another penny at J&J and have been going to J&J for over 15 years. It’s the principle of the situation and the customer service! DO NOT BUY FROM HERE!! Your price may change when you get there. There are other place that sale food just as good.
I went to Visit while on Vacation I went 2 times & I was very Satisfied and Content with both the service & the staff. The Food was extremely delicious & the flavor was Very on point.
Best food I’ve in port Arthur everything was so fresh. Absolute gas
Claim they are open until 9PM but stop taking walk in customers at 7:30PM. The open sign was flashing and the door sign reflected the 9PM closing…..that SHOULD say 7:30PM. It was a total waste of time. Never again
The best fried turkey I've ever had. My Son lives in Beaumont Tx & was in charge of the turkey this year. OMG! It was the best fried turkey ever.
Went here about 4 times in the past month and a half. Food has been pretty good. Tried some newer menu items. First off you got to try the salt and pepper chicken sandwich it's pretty good. Salt and pepper crab cakes were very delicious and filling for the price. Only new item I ordered that needs improvement was the salt and pepper stuffed shrimp. Presentation was good, size was right, but it was raw on the inside.....bad business here. No way of knowing until after I was home. I will say it is possible it was raw because my order was written down incorrectly. They cooked regular shrimp not stuffed SMH so the tried to hurry and correct the order. Think it was rushed so they did not cook thoroughly. It's understandable but not excused to send out raw seafood. I will try it again to see if it is cooked all the way. But I will have to wait till I don't mind wasting money if it is not cooked. I couldn't finish the last order way too raw and all of them were raw.