I don't normally visit Starbucks, but I was desperate.... there was a long line so I was concerned it would take a lot of time. I ordered and the girl had my drink done very quickly. The cinnamon break took a while, weird! Alyssia took our order and she was so kind. She talked to us about softball and built my daughter up.
One of the slower Starbucks I’ve experienced. Came on a Thursday evening, ordered 2 drinks, one of which a grande Pike. Spent 20 minutes waiting and eventually decided to leave with only 1 of 2 drinks made. Never got the Pike.
Very long drive thru times, both in the morning and in evening. App orders always appear that they've been either prepared to order, or they've sat out too long. (Ingredients separated) half of the items are unavailable on the app
This Starbucks location kills it with their turnaround time! I usually avoid a Starbucks line if there’s 6+ cars, but there were 14 when I got in line and I was out within 7 minutes. They’re rocking it!
Girl taking orders in drive thru no personality amd rude. Out of straws out of Cake pops out of cookies out of loaf then charged for brownies after confirming they had charged us then said they were out. Waited in line for over 25 minutes for 2 hot cocoas and 1 coffee. They had barrier or we would have left. Just rude and not into their job and you can tell.
I had asked for an extra hot cup of coffee and mr Darryl gave me a lukewarm cup of coffee and argued that he cannot provide it extra hot since it comes at a temp of 200 degrees. In actuality the temp was not even 50 degreesand waslulewarm. Will never visit this starbucks location again.
Jesus, this location is always the slowest and the dirtiest (there’s always spilled milk and coffee on the countertop); and you have to show them your app so they can see the order! Smh
I ordered via Uber Eats. The location I preferred is Lorimer and Preston, but the location was not taking orders at the time. The baristas here make drinks the way they want to and completely ignores your order. Something is also up with how the shots are pulled, taste is off. Both drinks are made incorrectly. This location never seems to have bakery items either.
This location (6265 Coit Rd. Plano) is advertised as being open until 9:30, a little later than any others in the area. In 3 times going there just after 9 PM, we've had success once. Tonight we arrived at 9:04 PM; the employees had turned the light board off outside but took our order. Immediately, we were told that the expresso machines were out of order (yea, right). Unfortunately, when the gentlemen said this, he left the microphone open so that we could hear the female e
This location (6265 Coit Rd. Plano) is advertised as being open until 9:30, a little later than any others in the area. In 3 times going there just after 9 PM, we've had success once. Tonight we arrived at 9:04 PM; the employees had turned the light board off outside but took our order. Immediately, we were told that the expresso machines were out of order (yea, right). Unfortunately, when the gentlemen said this, he left the microphone open so that we could hear the female employee cackling about it - because, you know, it was a lie. We then witnessed the employees high-fiving and carrying on. You know, you could just change your hours. If you want to close at 9, close at 9 - who cares? But don't advertise a later closing hour and then leave it to your teenage employees to decide if you're half open, or sort of open, or maybe closing early, or whatever. I didn't really enjoy the 30 minute round-trip drive to find out myself, for the 2nd time.