MY DAUGHTER WAS HAVING A PANICK ATTACH BECAUSE SHE HAS PTSD AND SOMETHING TRIGGERED AN EPISODE. So after calming her down i took her to get her favorite boba. When i entered this establishment nobody was at the counter, they were all hanging out on the clock in the back room. Strike 1. So after they got up and decided to come to the counter i explained that its hard for me to see and asked about the flavors of teas. The response i received was very rushed. I was told about three flavors of boba popping pearls so she chose strawberry, then the guy asked me what flavor, i asked him what flavors he has. He spoke so fast i didn't get any of it. So frustrated, i squinted at the menu and couldn't see so i asked him again. He told me strawberry mango she she chose strawberry. After they made the boba and handed it to her they rushed to the back before we could even say thank you and leave the store. We were literally alone in the store for a minute and left. Horrible customer service, i will NEVER EVER GO HERE AGAIN…. These people don't care for customer service at allll, there wasn't a drop of care. They only got up to sell a quick boba and get back to what they were doing in the back which was obviously more important. And my daughter wasnt satisfied with the taste of the drink. But just happy i got her something.
Do not support this business if you have a family because they do not want your business. Tried to order a strawberry milk for my upset toddler without the strawberry flavoring or separating the flavoring but they absolutely refused!! Asked if it’s a premixed so they can’t separate the flavoring and they said no. They said they use regular milk and just add the flavoring. So they outright refused to not add flavoring to the milk. Either they are just mean and insist on refusing to sell milk for a child to consume OR the employees did us a solid because it’s not safe for a child to consumer.
They do not want your business! Refused to sell a sad child some milk even though they sell flavored milk and sell all kinds of beverage with milk. Yes, they refused to sell me strawberry milk without the flavoring and they refused to separate the flavoring for me in a different cup. This isn’t because it’s a premixed, it’s because they refused!! Even though I offered to pay full price they refused! My toddler cried and was so upset but no one cared. They don’t care!
They do not want your business! Refused to sell a sad child some milk even though they sell flavored milk and sell all kinds of beverage with milk. Yes, they refused to sell me strawberry milk without the flavoring and they refused to separate the flavoring for me in a different cup. This isn’t because it’s a premixed, it’s because they refused!! Even though I offered to pay full price they refused! My toddler cried and was so upset but no one cared. They don’t care!
Hands down the best Boba place around. no other Taro tea can compare. My husband and I always compare other Boba tea shops to Mac's and so far nothing has ever beaten it! Wish the online ordering was currently available, but we still come by often.
The milk tea is extremely bitter as if they over seeped the tea. I ordered an oolong classic milk tea 100% sweet and it came out tasting so bitter with a horrible after taste. They refused to give me a new drink or refund. The only thing they could do was add more sugar or milk. I didn’t need it to be sweeter, just not bitter. A huge waste of $5, pls save your money and go elsewhere.
Love the drinks there! We ordered the classic and matcha slush which was surprising better than typical boba drinks! Would definitely there again! ?
This is my go to boba place even though I live kinda far from it. I just love the taste of it, the atmosphere, the employees are good and they have your drinks ready in 0.2 seconds omg
I love Mac’s boba!! They have the best boba tea around! Nice people also. I will drive 40 mins for this brown sugar oat milk tea w/boba. Their Taro with cheese milk is also the bomb!! You can also get it less sweet and barely sweet which is a good option for people watching their sugar intake. Highly recommend this place!
nice place and kind service