Chick-fil-A

6408 W Plano Pkwy, Plano - 75093
198 reviews
Fast Food Chicken Shop Salad
(972) 781-1787

If you go here and ask for sauces, don't expect to have them. Put in a pretty large catering order and specifically asked multiple times to make sure condiments were also on the order even though they were already on the ticket, nothing better than a good dry chik fil a. Manager said they took my name and number down for "something" but I doubt I'll get anything. Just a forewarning. Check that bag, screw anyone in the morning rush.

best location. very nice people.

1st time at this location. Ordered 4 count chicken minis. Chicken minis were undercooked. Not sure if was just an off day.

The person taking my order didn't know how to spell my name and wrote it in as Michelle leading to them taking forever at the window to find my order. We also ordered grilled nuggets and were given the crispy ones. The food wasn't hot either, more like luke warm. I LOVE chic fil a but this location didn't meet the usual great service we have come to know and love from cfa.

Went through the drive thru to place a order. Two of your employees one lady and one gentleman walked away when I pulled up. But the car behind me they waited on. I'm a African American female and that was a prejudice moment. I reported it to a lady at the window and all she said was I'm sorry. They need to be reprimanded. A apology from her does not end the problem.

Great service and delicious food! Macaroni was scrumptious. Along with the Smokehouse grilled chicken. Get extra sauce on it. My wife loved the Spicy deluxe. The chocolate chunk cookies taste fresh and very good. Thumbs up to the lemonade and tea combo drink.

I ate at this location twice and it just keeps getting worst first no bun on my order and todays long black hair in my food.

Like the service in this place i went through the drive through and saw this young guy couldn’t see his name tag but had black curly hair, it was my first time ordering. he showed me everything they had and was very patient with me. Supper glad he dint make me feel like i was a nuisance

***i had bad experience at your restaraunt i came to order food n had got a spicy deluxe chicken sandwish n when i got home to eat i took few bites found a date label sticker with mold inside it was so gross i trew up didnt finish my food i wanted you all to know what happen so you all can not make same mistake again **** i

Something is wrong with this chick fil a… I have been 3 times recently and all 3 times the chicken taste off. I have been to other locations and their chicken still taste like normal chick fil a. Whoever is making the chicken at this location is messing it up!! Please fix!! This is not right that I can go to every single chick fil a except this one. It’s definitely missing seasoning and taste bland. Is there anything that can be done to correct this?? It’s awful.