Braum's Ice Cream & Dairy Store

2005 W Parker Rd, Plano - 75023
200 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt American
(972) 596-3358

While I feel bad showing up to a restaurant close to closing time, sometimes it happens. It's really frustrating to wait in line and be told they are only serving ice cream as they close in 15 min. I understand and I've worked in the food industry before. But, the least you can do is mention this on your website or as note with your hours of business. Other than this, I've always been very happy with this location, their service and their food.

We visit this Braum's regularly as we are a neighbor a few streets over. The customer service at this location has declined. There were too many people behind the ice cream counter so we weren't sure where or to whom we need to place our order. We requested a taste test of something we were interested in and were told 'no'. We received the strangest look for even asking. No one knew what to do. They just all looked at each other. We will no longer visit this location and take our ice cream retreats somewhere else. Thank you.

We love our Braum’s and the people who work there. This review is solely based on the lack of cleanliness. The floors are sticky, every single booth was dirty. There are milkshake splatters on some of the walls and booths. Even my 9 year old boy commented on the booths being dirty. Crumbs on the tables. You simply MUST keep it clean especially when it’s a restaurant right in the heart of town.

Ice cream good and that's the reason of myVisit trough all this year's, I've been @ theLocation of Parker and Custer twice thisPast week and today with my family, it's veryUnfortunately to make a remark like this; ThePlace is dirty tables and any place you lookIsn't clean,food left over's on the floor, sodaDirty napkins also on the floor, it's people doing nothing behind the counter includinga lady I guess supposed to be the shift manager talking very loud to the [email protected] the sale Variety Counter. I'd lost count ofMany people looking for a clean table or bench to sit. Management needs to do something ASAP, it's very busy location andJust to be very clean. Thanks for the Attention you give to this post. Next time I will take photos and post them. Gladys

Great food and service but a little more attention needs spent on cleaning up the dining area. I think they're under staffed today.

Pretty good food for the money. Awesome ice cream and a solid small grocery store.

This Braums is hit or miss. Today miss. The cook wasn't wearing gloves while touching the food.

Braum is a good place to get A2 milk and some groceries.

I like the old time banana split you can get one there amongst other good foods to eat like fried chicken baskets or hamburger basket

Excellent vanilla malted shake, did some grocery shopping and had a very pleasant checkout. This was our third shopping visit and all have