6/6/22 i decided to call in an order this morning. my order was ready ( about 5min)my shake is good no complaints there .. it was the customer service i’m disappointed in . not too friendly. hadn’t been there in a while . I walked straight to back counter . not knowing it was there work area . the kid is looking at me like i’m crazy. so i asked you all remodeling that’s what threw me off . he said NO ….he kept saying you can’t be back here. gezzzzz it’s obvious i didn’t know. hey so tell me nicely. i’m big on customer service.after paying“ Thank you, you all gave a great day “ that’s just me all the time…. not one response he just turned around and walked away .Omg really! very disappointedmgmt team , this is an area to work on …. just saying
I love the Shack very much but steeped in to the weslaco location today don’t know if he is a manager or just an employee but there is a guy believe his name is Raul that he treats the other workers there real poorly. I run a business and employees shouldn’t be mistreated
The service was horrible. I understand the employees are a bunch of primitive jocks but great customer service is what a business needs.They have no return policy. Bought a supplement that they recommended and all it gave me was stomach problems. I guess you have to do your own research before you come in here!
I decided to stop here to give it a try. This drink was $9 tasted like liquid peanut butter, seemed like bits of plastic where in the shake. Wasn’t worth the money IMO. The competitors give you a bigger cup for a lot less. On top of that they taste amazing elsewhere. Sorry but this was disgusting and over priced
Best protein shakes and supplements in town!
The Shack is BACK! ???
Awesome recpectful good ppl.
Good variety of energy drinks.
You have a ton of convenient options of where to buy supplements but it’s always nice to support something local. Bought some preworkout from them. Got home, tasted really bad as in expired. Expiration date showed it expired in 16 days. I went back the next day to exchange. They wouldn’t exchange it because it wasn’t expired based on the printed date. But the product was definitely expired. Refused to help me out, exchange, or refund. Waste of time and money supporting this place. Buy your supplements elsewhere because they only care about their pockets.
Knowledgeable staff, great shakes and supps!!! Amazing store. Cleanest and largest selection in south Texas!