I ordered through Grubhub since it was super close to my daughter's work place(Jackson Rd)I chose to pickup. I get there and it was completely full. I asked for my order and it wasn't found. The 2 girls I asked wouldn't help me, they were too busy with the line full of people. I paid for my order ahead of time so I didn't have to stand in line. After about 15 minutes they said I was in the wrong restaurant. I had to go clear across town, having bought a yucky burger elsewhere, and running out of time. I get to the other Chipotle and there's my order waiting. The young ladies were so helpful and nice. They offered to make everything fresh and I refused because I was just so tired (had head surgery) and in pain. I took my food. I will go back to the Chipotle at the McAllen Convention Center for sure! I was treated way better over there.
It is Chipotle, so no surprises there.Employees are usually very friendly and helpful but we have managed to get a couple not so friendly. In general good service.One disappointing thing is if you want to order a quesadilla, you need to place your order trough the app or they will not prepare in person for you ? . And I always forget.
If I could give this place 0 starts I would. Horrible customer service. Food never got delivered and they couldn't do anything. Jessie mentioned I had to call doordash. When I didn't even order through them, I ordered through the Chipotle website.
I've never seen the serving area so unclean not good at all
Wonderful Chipotle, the staff are so helpful and the food is delicious.Thank you for what you do to make the Valley such a wonderful place!
I’ve had Chipotle once before at another location , carnitas bowl in SA . Food was delicious so I thought I’ll give it another try . At this location I’ve tried the stake bowl and the food was great except for the steak . The taste is blunt and the steak is very chewy I wished I would’ve chose carnitas again . Maybe they should consider fajita meat instead even if they will make it one dollar more , I’m sure will taste so much better . The staff and service was great ? so I’ll definitely eat here again but not steak. .
Clean, fast service and friendly service. I’d like to especially recognize team member Grecia, (that’s the name on receipt) for dishing out extra personality at the register. All around awesome service!!!
Speedy service hot fresh food. It was pricey, but the portions were plentiful!!Would return!
Great food and great place and great service
Awesome healthy food great service