I loved the multiple flavors of frozen yogurt! It was really yummy and being the person I am I added a little of each flavor into my cup. My favorites were the Tarro and the dragon fruit! We actually choose to go here for boba and frozen yogurt, but they do have tons of other things on their mene. It's a really nice environment and it's really pretty (It was kinda sad that their ivies were dying but honestly I don't know how you would even water them). Loved the variety of seating but I think you guys should fix the hole in the wall from people swing (Cool idea, badly executed. Would suggest putting a cushion on the chair or the wall, like a headboard maybe, to avoid the holes). The claw machine is cool but the neon lights kinda throws the whole vibe off. My last pice of feedback is to teach employees to engage with customers, the young lady there didn't greet anyone the whole time we were there. "Hi welcome to Black Mint!" Or "Thanks for coming, have a great day!" This helps your customers feel like you care and will make them more likely to come back. Also not everyone knows how frozen yogurt works, not engaging can leave your customers clueless and feeling unattended. A simple solution is saying the following, 1) asking if it's their first time?, 2) explain how frozen yogurt works (if needed), 3) explain how the cost works (price depends on weight). Over all would come again, love your guys' products!
I walked in to get a Boba drink but they were out. So talking to David who works there and him explaining what they did have. I decided to get a detox juice. My hats off to David who with his customer service turned my disappointment to a great time. Thanks David! Great customer service.
I’m a real and true customer who is extremely satisfied with everything about black mint ! (Heart eyes) no other joint tops it off. Nothing negative to say about this place. Literal mi lugar favorito. Gracias por siempre atendernos con amabilidad y atención.
Great customer service and good product!
Place is very clean with a lot of great options. The produce didn’t look very fresh (lemons looked very sad).Kid friendly. Staff isn’t very friendly and lacks humanity. I am cancer survivor who decided to go in without a wig to celebrate my win, and the staff looked at me as if I were coming in from Venus. Otherwise, my kids and I enjoyed the flavors, toppings and cleanliness.
Place is very clean with a lot of great options. The produce didn’t look very fresh (lemons looked very sad).Kid friendly. Staff isn’t very friendly and lacks humanity. I am cancer survivor who decided to go in without a wig to celebrate my win, and the staff looked at me as if I were coming in from Venus. Otherwise, my kids and I enjoyed the flavors, toppings and cleanliness.
Love the place, always go but tried to boba today and was DISGUSTED. It’s just a mango smoothie using water and add boba. The drink was not even cold ?
Great find!! It’s clean, smell great, and the staff is friendly. A bit more attention to the outdoor seating would be helpful. A must stop in and taste place !!!
They have amazing customer service. Their bobas are fresh and they always give samples when asked . I definitely recommend this place !
Perfect service, super clean and u can try all the yogurt flavors