Saw this coffee shop in the area and wanted to try something other than Starbucks so I stopped by.The presentation of the coffee is cute, but when I took a sip I felt as if I was drinking coffee-flavored water. I’m assuming the ice put in the coffee was already half melted because It wasn’t even a hot day… at 34 degrees outside and to have the ice melt in 10 minutes means the ice must’ve already been almost melted.The customer service was good but could do better on the actual quality of the coffee.
They only get my drink order correct about half the time. I tell them not too hot and the drink comes out burning even through the sleeve. If you need a sleeve on it then it's too hot.
I’m so happy this place opened up near my house, definitely my new favorite coffee spot. The baristas are always so nice, in a good mood and have the most patience. Thank you for being so kind and serving the best coffee.
I love the little things that small businesses offer customers. Simple kindness, a mint, a chocolate covered coffee bean, and delish crafted coffee!! I love this place.
My drinks are always quick and taste great! Everyone is super friendly!
Staff is super friendly and the coffee always hits the spot. They have a wide range of drink options. I love how efficient their dual drive thru set up is. My wife and I still talk about our first visit during the freeze. The owner was personable and really cared about their staff's well being. That conversation alone kept us coming back! Highly recommend for your java fix.
I love their black coffee better then Starbucks , and love their sweet coffee beans , I also tried their cookies I wish they are a little smaller and more flavorful , they are huge you can’t finish them in one setting and they dry up pretty quickly. All in all love their coffee.
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The snowy mocha is good especially if you enjoy sweet coffee as I do. You can add/take away espresso or the sweetener. I did try a breakfast bagel sandwich and I didn’t enjoy it. There was just no flavor to the breakfast inside the bagel & no jelly or cream cheese was given. The customer service is always satisfying.P.S. there have been quite a few bee’s flying near the order window and around this property. To the Human Bean Managers & or CEO please take care of this! We love our bees but also want to keep your customers & staff safe.
Human Bean? Not very humane.For a time, we drove all the way from Round Rock for their coffee because it was high quality, friendly service, and an overall good vibe. After a while, their coffee quality started to decline (lack of flavor, watery, wrong orders, etc). This got frustrating due to the long drive and amount of times we had to do this.We had to call back several times and ask to remake the drinks due to their watered-down, flavorless consistency as we had just paid money and used the gas to get there (gas is not cheap in Austin).In the process of their steady decline, the manager's husband called my car UGLY while he was taking my order (I'm not joking!!). We let the manager know, and he called me back to apologize.Finally, we call back yet again to have them remake our order. The manager was extremely rude, gaslit us, pointed out that it was our problem in a snide manner, and HUNG UP ON US.There are much better coffee shops with more consistency, better service, and employees who don't insult you or hang up on you.