Horrid service. Placed order online for pickup in drive-through. When I arrived, there were hand-made paper signs up saying the drive-through was closed and to go inside. Went inside to see a big crowd milling around, many visibly upset. Store was in shambles. The young woman working the counter alone was extremely rude. When I showed her my order info, she glanced behind her, then said I had "waiting too long to arrive" and they would not make my order, despite getting there 20 minutes after placing the order. Told her I needed the order or a refund, she said to call corporate, there's nothing she could do. Started to leave, order status changed to "your order is ready for pickup". Went back in, she didn't even check, just says "call corporate". So no order received, but card was still charged. Store was a mess, trash everywhere, staff could obviously not care less, no supervisor/manager present at all. Will never use this location again.
This is the best Taco Bell location I have ever been to. The staff is always friendly, the food comes out looking exactly like it does on the menu with plenty of filling in every item, and even during their worst staffing shortages they worked hard to make sure everyone got their order. I cannot say enough great things about this restaurant or their people.
That one location with most incompetent workforce in Taco bell franchises ever, including it's manger Hunter.Three times in a month, asked for a no-meat options and the order came with meat, that too after confirming twice.I know it doesn't sound like a big deal, but imagine someone having allergies to some food and being served that very food and dying as a result. Hunter, the manager at this location, his reply to this statement? Sorry for the life lost but I can't call my workers incompetent. Mr. Hunter, are they your best then? Wow!And the height of arrogance... Hunter didn't even have the guts to say sorry. The spree of us going to Taco for over a decade ended today.
Went in on my lunch Illike usual and it's a young lady at the drive thru very very disrespectful she don't need to work here at all or anywhere else for that matter I work hard for my money I spend here and for me to come to my favorite taco bell the only bell I go to get disrespected isn't cool at all I have the area coach number and will be in contact about that person at the drive thru if I could give it a zero star I definitely would . No receipt given smh
Drive-thru took 20 minutes.No mexican PizzaNo Verde sauce.Service was terrible.Garbage was over flowing.Did not get some of my order.People rude as well
If you want to wait in line for 30 minutes. Only to be told they only have half the food and drinks available. Then get home and be shorted some of your food. Then this place is perfect for you.
Couldn't have been more friendly or polite. It's taco bell, either you like the food or eat somewhere else. Family wanted it, came in with a list and Micah was a champ and took care of it. Everyone was wearing a mask a handling my food with clean hands. The floors both in the dining hall and the kitchen were clean. Thanks guys. See you next time.
I enjoy this Taco Bell. I work at Walmart in the same parking lot. I enjoy getting two tacos and a nacho after work. This is a great facility that makes my order correctly. A nice treat after working customer service. Life is all customer service! Thank you!
If i could give this specific place a 0 or negative, i would. Absolutely disappointed. Tell me why you would put burrito’s on the very bottom of the bag were they would get completely soggy and squished. I also ordered chicken quesadilla’s with extra creamy jalapeño sauce, come to look none of them had any sauce nor cheese on them. Like what?!! Time after time of going to this specific taco bell, they have managed to get something wrong every single time i have been.i will not be returning. Awful.
When they messed up my order, I took the item back. The drive-thru person didn't apologize they just jiggled the bag at me to leave