not sure if they'll see this, but shout out to the two people working today by themselves even though it's their 1st and 2nd day. you two handle it all like champs
I just left this location stood in line for 10 minutes for a smoothie. The only sign on the door says hiring immediately. Once I got to the counter the young lady says we don’t take cash. There isn’t a sign on the door or posted in the store. On the website for this location there isn’t a notice neither. This young lady was working all by herself with over 6 customers waiting for her. The management or owner of this location needs to put a sign up so customers will not have to waste their time in line for 10 minutes to be told no cash accepted. The young lady had stack of dirty containers by the sink. Unfortunately she was all by herself but she was very apologetic. I noticed several nets flying around the store as I was in line.
I made a online purchase on 4/20 and found out the power was out when I arrive to pick up my order that there was a power outage and my order could not be made. As of today 5/20 I have not receive my refund. I have contacted corporated, I was told management will reach out to me still no answer for my refund. I will not order from this location any more.
Absolutely horrible. Was day dreaming about my smoothie all day just for me to go and waste my money at this location.My first smoothie was just leftovers from a previous guests smoothie who added extra ingredients I did not want for my my child. She added water to it and then gave it to me as if it were what I ordered.My second drink took about 10 minutes for the girl to put together the ingredients (which I might add was just a simple drink from their menu I did not add/change anything) she had to try very hard to even get it in the cup and when I said it needs more liquid she said “it’s good” she handed it to me and I could still see full sized chunks of the ingredients and could turn it upside and it wouldn’t move. I asked them to remake it so another girl came to remake it for me and then it ended up being the consistency of soup and basically just tasting like sugar water. I was also in a little bit of a hurry and spent over 20 minutes in the store.I will not be returning to this location which is unfortunate because it is in a great proximity to my work.*edit*I called customer service on our way home and waited on hold for over an hour.
They are always out of peanut butter! Often they substitute almond butter without asking. The taste is different when substitute. I will now drive further to get Smoothie King in Round Rock, they never run out of peanut butter.
I went in today and there was only one person working first of all. I was on a lunch break and didn't have a lot of time I tried to call in the order from my car just to watch the one employee ignore my 5 calls. Then I went back in to order just to be told they only accept card and then was told they were out of ingredients. I had two orders for an office. Way to have poor busy and lose business smoothie king limestone. It shows a lot of character the amount of effort you put into something.
First real visit to a smoothie king in a hot minute. Alla (A-la) helped me pick a smoothie that was packed full of healthy stuff but still tasted like a treat (Vegan pineapple something). Super great experience. Alla really knows their stuff! Smoothie was ready in no time. Thanks!
Smoothies were as ordered and staff was awesome! They don’t accept cash is an issue. If you pay by the Smoothie King app, there’s no way to leave a tip for the team members. I say “team members” because I was a Smoothie King franchisee and that’s how they’re referred. I have an issue with this, because there’s no way to leave a tip for the team if you pay with the app. In fact this store doesn’t take cash, so they can’t make change if you want to break a $20 to make a tip. Bad call for Smoothie King. They don’t care about their “team”; meaning their employees that operate stores.
We stopped there to get smoothie for our 1 yr old son. The girl at the counter did not know anything. Ihad valid questions for e.g. what is supergrain enhancer. She answered with a shrug I don't know. I asked again if oatmilk is organic; they weren't sure about that either. The girl who was blending I requested her to not to add ice; she added ice regardless. The smoothie was super sweet & had some protein powder in it; i am thinking she might not have cleaned the blender well. Anyways our son puked bad after drinking that smoothie. There's definitely something off with that smoothie cos I myself didn't feel quite good after drinking it. Furthermore, the location is not well kept. The floors were as if not being mopped for sometime. Lesson learned always carry baby food on our trips & do not go to smoothie king again.
We decided to stop in here for the first time to grab a “quick” smoothie to go for a snack. We walked in and there were several teenagers at the counter blocking the way gossiping with the staff which were also teenagers. All high school age and should know better. There were three staff, two girls and one boy. Soon after we arrived the boy disappeared to the back. Then only girls started making drinks and we finally made our way to the front counter. Had to wait several minutes for one of them to finally take our order. No greetings or anything when arriving. We ordered and she printed the order slip and sat them on the counter and then made one drink (for her friends). She then disappeared to the back and left one girl to make all the remaining orders (about six more) Another customer came in in the meantime and stood at the counter. No staff addressed him at all and after about 5 minutes he left. We still waited for our order to be made. The girl made her friends’ order and finally got to ours. The drinks should be simple and easy to make since they have the exact ingredients printed in the slip. The process took way too long. We waited over 15 minutes for our drinks. Horrible customer service experience. Two of the three staff disappeared when they got busy but we could hear them gossiping in the back. The drinks tasted good but the experience overall will not have me returning. Staff completely neglects customers. Only gave two stars from the nice tasting drinks.