Thee 1st time I went there, the curly fries were way overcooked, but the bacon ultimate cheeseburger was good. The 2nd time, I got a breakfast and the eggs were OK, the mini pancakes were hard and rubbery, but the hashbrown was perfect, and the UCB I bought to have for lunch was good, so all in all it was just kind of a mixed bag of good and bad.
Let start with I'm a true Jack fan. But this is the worst experience I have had in all restaurants experiences. The lady took my order was so rude in the drive thru, that I decided to go in to let the manager know and it was the manager that took my order. I asked for the regional manager number or contact info. I was told NO and that she had nothing to say to me and walked off. I asked the other staff members for the info and they just ignored me. I can't believe this. If you lost my $30 something order. How much more money are you losing because of the staff.
Let start with I'm a true Jack fan. But this is the worst experience I have had in all restaurants experiences. The lady took my order was so rude in the drive thru, that I decided to go in to let the manager know and it was the manager that took my order. I asked for the regional manager number or contact info. I was told NO and that she had nothing to say to me and walked off. I asked the other staff members for the info and they just ignored me. I can't believe this. If you lost my $30 something order. How much more money are you losing because of the staff.
Closed most of the time with cartoon boxes behind the window while the sign claims drive-thru is open 27/7
No one likes to work here after 10,they shut down windows and make you wait. Employees seem to not like working overnight. Should be shut down and replaced with something better.The Employees maybe should find another job.
Closed most of the time with cartoon boxes behind the window while the sign claims drive-thru is open 27/7
I asked for a sausage egg and cheese biscuit, which I have done almost every morning for months and got charged $10.90 for it before I could even ask about why it cost that much today when every other day it was about $3. The drive through clerk said “I don’t have that order” and then charged me again for the correct amount before I was able to determine what was happening. And then the clerk and another employee refused me a refund and didn’t even give me what I paid for. Nor would the employees give me the corporate or GM contact info when I asked for it. I will not be returning to any Jack In The Box for a long time if ever. You have lost a loyal customer with this pitiful service. As of 11:23am CST on 10/20/2021 I have attempted to contact the store multiple times by phone and nobody will answer the phone. I have filed 2 complaints on the corporate website (when I call it says the office is closed) and am waiting to see if anyone contacts me about this. As of 12:56pm CST 10/20/2021the corporate office is still closed and nobody is answering my call at the store either. It is now 2:10pm CST 10/20/2021 and still no word from anyone at corporate or the storeWell I finally got a response and my attempt to give Jack In The Box a chance fo make this right we’re met with the only option of missing work and me fixing their issues. So not only are they stealing from me but now the only way for me to fix the problem is to take time off work!?! Definitely never returning ever
Employees block the drive thru with one of thier cars and lock all doors while they just hang out in front of the cashiers while acting like your not even there ive read a few reviews of this jack and they all match up.
If I could give 0 stars, I most definitely would. I lost my card (thinking it’s somewhere in my car) but they just tried to use my card to buy something and now no one is picking up the phone.
I'm an uber eats driver and drove over 30 minutes to pickup two orders from here. It says on google and on the store itself that it has 24 hour drive thru. It was closed at 11pm. I wasted my time and gas just to have to cancel both orders. Hours need to be updated