I use to really love Red Robin, but after my visit a few days ago, I don't think I'll be back. The restaurant was dirty, every table was covered in dirty dishes and trash. When we got seated it took the server forever to get drinks. Our food order didn't take too long. My biggest complaint is that it took over an hour to check out. They only have one server and we needed to split the check. We almost just walked out. There was no remorse on the managers face. I will not be back to this location. I hope management fixes this. Since the manager working that night wasn't helping much to fix any problems.
Me and my fiance love this red Robin they always have good service and great food, they always make sure to ask if we're good on refills or need anything or how we like our burger cooked. Very nice staff even though they seemed stressed and understaffed this last time we went they still served us with a great attitude and were very helpful and attentive.
I placed a to-go order online. The online ordering experience was great. I was able to customize everything the way we wanted. I ordered a veggie burger, a bacon cheeseburger, and a cheeseburger. The best thing about the packing was that each burger was labeled to clearly identify each one, especially since they looked identical. The one with the bacon clearly stood out. The veggie burger was for me, so I definitely didn't want to accidentally bite into the other one. The young lady who brought me my order was very pleasant. The food was very good as well. It was a great experience.
Breading was grease basically, fish itself had no flavor. The waitress was ok
I went in around 6 pm on a weekday so it was not busy and I was seated in the bar area. I had a great experience and everything was nice, especially the waitresses! I took off 1 star b/c the burger was way smaller than i thought it would be. However, taste and quality were amazing!
A couple months back I would have gave it a better rating however I think now either they change management and or they are short staffed.Took a while to get seated the guy at the front desk was trying his hardest to handle phone calls and to see people but it's definitely a two-person job for that.Also would take a while to get our food order give about a good 30 minutes and then unfortunately they would constantly mess up our order.Our server was very nice and try to accommodate for the inconveniences it was just not very good service I would try to wait about a month or so to get the kinks worked out.
Overpriced, Overyhyped and very disappointed. We had the buzzin chicken sandwich and a "BIG TAVERN" They were both bad. The chicken sandwich was covered in a buffalo sauce and wasn't tasty at all and the Big Tavern lacked sauce and was small. Let's say I wasn't buzzin after that experience and to pay nearly $14 for a sandwich is absolutely ludacris especially with that quality you can get better for half the price elsewhere. The server was kind but took to long to accommodate us, the sauces didn't arrive till after we finished the burger and sandwich too. A very very bad experience. If you're thinking to go please save yourself some $$ and from a truly disappointing experience. We will not be coming here again and I'd highly recommend you don't after reading this review.
The burger, onion rings, and garlic fries were hot and on point. I like the efficiency format where the order is put by in by one person and someone in the back brings your order when ready. This is what team work should look like.
We hadn't eaten here in years, so we went back. It was okay. The beer cheese tasted like it used canned nacho cheese as a base, the zucchini fries were good, but there was only a smattering on the plate. They upcharged me for the zucchini fries, even though the menu started they were a free 'bottomless' substitute option. The burger was flavorless and underwhelming for a 20$ burger. It'll be years before we go back again.
We went out for a Friday dinner with my Nephew’s. Even though the restaurant was placed very near to Town center, it was almost empty. May be because of that our food came fast, which was good. Service was ok.We’ve ordered 4 burger meals for 3 people (1 adult and 2 kids) and even after having food, we were still hungry. The portion of the burger served was small compared to the price of the item in the menu. I felt like, I should have gone to other places to have this type of burger - lolAnyways, not the best food near to Pearland town center.