If I could give zero stars I would. Ordered 3 brisket sandwiches for my family and I via Uber Eats, long story short, the restaurant waited over an hour and for the Uber eats driver to arrive to pick up my order and had her call me to tell me that they ran out of brisket. I said, ok can you ask them to cancel my order, the dickeys employee's said they cant and I had to do that in the app myself.. well I called Uber eats and reported dickeys, because If I would have canceled the order then Uber eats would hold me accountable and from me writing this review we know its not my fault.In addition, I have ordered from this location before a few months ago, and same thing happened, however that time the dickeys staff was kind and called me to tell me they ran out of certain sides and what I would like it replaced with.Thanks Dickeys for ruining my night and our dinner and for wasting my time and the Uber Eats drivers time.
This location is ALWAYS out of their sides like the mashed potatoes or Mac n cheese. I'm happy that they don't run out of the fried okra; at least, when I've gone. I can only speak to the jalapenos cheese kielbasa sausage as that the only bbq I had there. That sausage is delicious with the toasted bun and sweet bbq sauce. I highly recommend the sausage can't speak on anything other meats. A sandwich and 2 sides are about $12.
This location is trash. The staff don’t care about customer service or the business. The owner needs to clean house. So many things went wrong with my orders. I literally had to come back twice for them to get my stuff right. All of the employees that were working was on their cell phones. How unprofessional. They didn’t even put my roll in the bag and on top of that they didn’t let me know they ran out. A total let down. Thanks a lot on Father’s Day!! Trash !!
I would rate zero stars if I could. First off, WORST SERVICE EVER. I went through drive thru to pick up my mobile order and received my drink with soda all over the outside. I asked for napkins and the woman literally told me they had none. Like, WHAT? You're a restaurant and don't have napkins? Unbelievable. Not only that, but my order wasn't even correct. I asked the lady if my entire order was in the bag when she proceeded to be rude and say yes then just shut the window and left. I was missing my side & wasn't even given bbq sauce nor pickles when I PAID for extra. First and last time ever coming to this place. Rude and unprofessional.
Open early (10am) with friendly staff that are great in what they do. Every member made sure it was a great experience. Not usually a pulled pork guy but really impressed with it here!
Ordered online…did not have to wait for food and everything I ordered was amazing. Chopped brisket, chicken, sliced brisket, and ribs - all seasoned very well, moist and tender.
Really wanted some brisket and sides....Service was quick. i was the only car.Ordered 1 meat plate (brisket) and 2 sides Mac and cheese /Beans.Brisket was ok. A little dry and not quite as tender as I like.Mac and cheese was awful. Dry and rubbery.No comment on the beans.In a pinch this place is ok. Good serving size on the meat. Can't say I'll visit again as I have had much better.So the search continues for a good BBQ joint in the Shadow Creek area.
I went with my mom, she got a free sandwich for her birthday. We also shared a 3 meat plate with brisket sliced, pulled pork and their chicken. The sides were baked beans and potato salad. Everything had excellent flavor. We also got the original bbq sauce which was so good. The BRISKET was way to FATTY and we had to pull off the fat. Tho the flavor was there it was annoying that we had to pull off all that fat. My favorite by far was the pulled pork. Lots of flavor and good portion size. If you like fatty brisket it probably wont bother you, but we dont so i wont get that again. Everything tasted great. but for me personally i would simple go back for the pulled pork and maybe the chicken. But that is more a personal preference. Mom wants to go back to try the turkey and okra and i wanna try their sausage. We also found their sauces in east walmart and i had to grab both the sweet and the original. Will come again for sure. Must have more pork. Also a side note my mom who isnt a big fan of pork even she liked the pulled pork. Another little note as a person that hates driving, even i am willing to return for their food again, even tho its a little far from me. It is a little pricey, but honestly all good bbq places are. Killens is expensive as well and they have great tasting food.Also some of the ppl that are complaining in the reviews are for little things. One said the beans had no flavor thats a lie, they had lots of flavor. I mean they arent for me but i know they had alot of seasoning. Another complained about the lid of the sauce coming off on drive home, maybe it was defect lid or he didnt close the lid properly. They have deals through the week and coupons with the app, so you could wait for that if u are unsure about going. But i tried many of the food there and tho the brisket was fatty, I loved the pork and chicken. My visit was about 2 weeks ago.
I went with my mom, she got a free sandwich for her birthday. We also shared a 3 meat plate with brisket sliced, pulled pork and their chicken. The sides were baked beans and potato salad. Everything had excellent flavor. We also got the original bbq sauce which was so good. The BRISKET was way to FATTY and we had to pull off the fat. Tho the flavor was there it was annoying that we had to pull off all that fat. My favorite by far was the pulled pork. Lots of flavor and good portion size. If you like fatty brisket it probably wont bother you, but we dont so i wont get that again. Everything tasted great. but for me personally i would simple go back for the pulled pork and maybe the chicken. But that is more a personal preference. Mom wants to go back to try the turkey and okra and i wanna try their sausage. We also found their sauces in east walmart and i had to grab both the sweet and the original. Will come again for sure. Must have more pork. Also a side note my mom who isnt a big fan of pork even she liked the pulled pork. Another little note as a person that hates driving, even i am willing to return for their food again, even tho its a little far from me. It is a little pricey, but honestly all good bbq places are. Killens is expensive as well and they have great tasting food.Also some of the ppl that are complaining in the reviews are for little things. One said the beans had no flavor thats a lie, they had lots of flavor. I mean they arent for me but i know they had alot of seasoning. Another complained about the lid of the sauce coming off on drive home, maybe it was defect lid or he didnt close the lid properly. They have deals through the week and coupons with the app, so you could wait for that if u are unsure about going. But i tried many of the food there and tho the brisket was fatty, I loved the pork and chicken. My visit was about 2 weeks ago.
The guy at the register was rude. Ordered the polish sausage and turkey breast with okra and waffle fries. When me and my friend and I got our food it was cold and tasteless. The fried okra had raw dough that wasn't fully cooked. The whole time we were eating the cook was making alot of loud noise while putting the chairs on the table. I understand they close at 9 so workers are eager to go home and we arrived at 8:10 but the experience was uncalled for. We left before closing time and have no plans on ever returning to this location.