This location is a Franchise good luck getting in touch with their upper leadership since they aren’t required to provide any information and disregard any customers concerns. I have been waiting on a refund since May 14 and was advice it would take 3 to 4 days which now I am being told it was never process. I was then informed my order was contactless but when I called to make a complain to headquarters I was advice it wasn’t. Mind you I have order before and all my orders have been personally handed to me. The order was left on my shoe rack outside and then neighbors cats where all on top of it. The driver claims that a call was made I inform them I can show them call log where no call was received and I immediately called them when I got to the door. The driver wasn’t even there a minute before leaving the food and mind you I called on Saturday and was advised their leadership will call me on Monday. I had to call twice myself because no one from their leadership called me and now the area manager states will follow up in 24 hrs after today. I informed them I have no reason to lie and would provide video of her worker leaving and I wanted to know where on my order does it show request for contactless if I didn’t request below. Since I paid with my Apple Pay they are stating they are unable to provide a refund.5/24I waited the 24 hours I received no call back from the area manager or any type of communication of my refund status. After being informed someone will return my call it was a lie. This has been an overall horrible experience.
Samantha took my order was very polite she repeated my order back and everything she was offering other things and was very professional I’d give her 10 more stars if I could excellent costumer service Samantha !!
Faster delivery, I live 5 minutes away from pizza hut and it took them an hour to deliver my food.
We are always happy with the pizzas we get there. Most of the time they are pretty consistent in the way they are prepared.
The pizza was ready on time and the staff were very friendly. Also, the pizza was made fresh and very delicious.
I like that my food is made fresh and hot as I picked up my order.
The pizza was delicious and prepared on time and exactly as ordered.
Pizza hut is the new thing for me now!!! Keep them garlic breads coming!
Food was delivered. It was hot and still looked fresh. The driver contacted me before dropping off my order to make sure the apartment # was correct. Thank you everyone. Please keep up the good work. ?
Enjoyed the cheese in the crust. Also like the drive thru window for pick up.