Rude AF customer service! My darling niece was picking up our order today, and she was rudely disrespected by two front of the house employees. Our order was a little over $95 today for 6 meals. 6 meals would include 6 fries and we only got 5 fries. My niece tried to explain that she needed the 6th fry as was indicated on the receipt on her phone (she used the App to order), but instead a man at the counter grabbed her receipt and started yelling at her that the receipt only had five fries. “Five fries! Five fries!” He yelled at her before crumbling her paper receipt and throwing it away. Then, another male employee threw the rest of the order on the counter towards her. The two employees then proceeded to the side station where they were both indulging in a rude conversation in Spanish thinking that my niece could not understand. She came home extremely upset. I can’t believe that two employees would make such a fuss over one order of fries from a $95 order. We will be taking our money elsewhere! Shame on those two employees!
Fast and quick drive thru process. Happy Meal made my little one very happy.
This particular McDonald's doesn't let you use your coupon code. Idk why I jeep having problems with this McDonald's
Good food. Rude speaker attendant. Sounded like a crew leader. So rude
The digital menus constantly flipping makes it a bit difficult to order. But overall an okay place to eat.
I recently ordered a iced mocha frappe and they gave me a hot coffee and I told the guy I asked for a iced frappe mocha the guy gave me a attitude
One of the best in Odessa never gives out cold food always hot and fresh
Sat at the drive through for 30 minutes, my lane waited while three different people in the other lane were helped and moved along. Im now late for work because I saw a short line and wanted some coffee! Thanks for nothing
Here now drive-through took foreverGot up to the pay window and the girl only put her hand out and did not say a wordGot my food and of course it’s wrongDon’t come here with the night crew rude and does not pay attention
For being a fast food place, McDonald's has always been pretty much fast but here in Odessa Texas, I think all fast food restaurants run a different time scale lol but I'll give them 3 stars because despite the long waits here in the city they are a bit faster then the other fast food restaurants