Worst experience at an Olive Garden. We came in and the hostess led us to and walked away from a booth before we could ask about a table. We asked a young female (long blonde hair and skinny) at the computer if she thought it was fine if we used the table instead. She kinda huffed and said she had no idea. She said she guessed we could. She very quickly realized that she was our server and tried to turn it around after being rude initially for no reason. She simply said "sorry i just got here." She forgot to ask half our table what soup they wanted and said she just assumed they didn't want any. We had to continuously remind her we never got bread or the soup (my mom had done unlimited soup and pasta so she had no entree at all while we had received ours) and became more and more irate with us and the other tables. She was visibly huffing and puffing as she sped by repeating that it was the kitchen's fault, although our issue was never with the food as that was good... it was her attitude and lack of customer service that ruined our evening. Lastly, we never got drink refills so I reminded her again and she said "you'll need to wait I'm helping someone else" to which I did quirk back that "we are customers too and have been asking for an hour" because at this point I was very frustrated. She walked off without a word and, given that we were sitting by the kitchen, we could hear her angrily clacking glasses around. She came back and pretty much slammed all of the glasses on the table and walked off again. Our table of six was pretty much speechless because none of it was necessary. This is one of those times where I was scared she'd spat in them or something so we opted to pay and leave. The whole experience was horrible and she was clearly not in the mood to work the holiday. We usually go to the Alliance location but came here because the location is not as busy. That was my suggestion and I apologized to my family for having made it. We will just opt to wait a long time to be seated up north instead.
I just had the worst experience and I've been going to this location for 10+ years.Jayden was our server and Felix was the Manager on duty.It took 1 hour and 5 minutes to get our food.
Sad to say, mediocre at best. While our server Rebecca was sweet and professional, the food was nothing short of ordinary. The specialty drinks though, were marvelous, and the endless soup and salad and breadsticks really did never end. Not to mention the dessert, it was fantastic!But, the atmosphere seems a lot more formal than family friendly. Still if you are craving Italian, decent place to go for the first time. 6/10
Very friendly server. He was very attentive. Went for lunch with a friend. Some things took awhile to get to us, but overall it was enjoyable.
I came here for my birthday the server who sat us acted annoyed, when I told her it was my birthday. We ordered sangria and you couldn’t even taste the wine. We sat for 20 minutes and didn’t get breadsticks or soup. Had to ask for both, and after 15 minutes of asking for bread and soup and it still hadn’t came, asked for a manager. Sergio the manager actually argued with me and offered me a free dessert even tough the waiter had already said for peoples birthdays you get a free dessert. Then they brought out my soup and it was cold so I had them send it back. Manager clearly doesn’t know that you don’t argue with a customer, when we came here to celebrate. Will not be coming here again. Don’t recommend anyone does
Great service and food. Busy Saturday night and they still got our large group celebrating birthdays sat without waiting any longer than other smaller tables. Great service and thank you.
My BF and I went here on Thursday, 02/17/2022 for dinner. Our first waitress(Brittany) was top notch!! Very knowledgeable about the menu, and delivered exceptional customer service. Our dinner was delicious!! Hot and delicious flavor. About half way through our meal, another server ( Rebecca) came over to our table, introduced herself to us and explained why she was taking over. Very friendly, efficient and polite.We both ordered desserts and overall, the food and service was phenomenal!!!! We DEFINITELYwill be back!!! ??
The service provided by our server Brittany was excellent. Just check the chicken to make sure it is cooked all the way, one of my strips of chicken was still pink. Other than that everything was great. The manager did make the situation right after they had found out. Just be careful.
Service was a little slow, but the food was amazing. I don't know if I was extremely hungry or what. Even the soup was great.
Husband and I gone for lunch and it was great!!! Brittany was our server. She was prompt, knowledgeable and on it. The food ordered, came out fresh and hot. We even ordered the $5 eat for later meals and even those were great. Next time we go back, we'll definitely ask for Brittany and you all should too...she's a great & pleasant server!