We stopped into this Whataburger location while visiting family in the New Braunfels area. I have to say this location exceeded our expectations beyond our belief. The staff was extremely courteous, the restaurant was very clean, and the food was very hot. Will definitely be visiting this location again when we are back in the area! They did not disappoint!
I always like coming to this Whataburger because the employees are very detailed when they take your order when it comes to add ons and condiments. It's only busy during lunch hour which is typical. I work at Verizon Wireless next door so I'm here often, they also just sent our business coupons that don't expire until July so that's going to be very helpful.
Great location. Food is fast and service is very friendly.
I was raised on Whataburgers, my Dad & the originator, Mr Dodson, ( I may have spelled his name wrong) knew each other & flew planes together pulling banners behind them, displaying the Whataburger name on them...Whataburger was established the same year I was born...lol & I remember eating Whataburger for a very long time...
This location is the best! The service is always quick and friendly. The staff is always extra cheerful enough to put a smile on your face & make you want to choose this location over others.
My order was on time and correct (other than ice in the no-ice drink), the facility was clean, and the staff were friendly and efficient!
We come here for the water chicken strips and honey mustard ...oh my God they have the Dr pepper shake again I love it so much ! Why it's not a regular on the menu- I simply do not know... Last week when I was pulling out of the drive-thru around 1:00 a.m. this is what we saw running down the streets of highway 46 in New Braunfels; (see photos)...lol! WHATACOW
Horrible service. I work near by and on my break I ordered through my curbside app to try to get it on time. I only have a 30 minute break. It’s been twice I order curbside and they take about 25 minutes OVER the time to be picked up!! So I don’t get to enjoy my lunch break. PLUS the hamburger is usually Burnt and the Fries are Stale. I went Twice to give them a chance but never again.
On this busy shopping day for Thanksgiving, went by this Whataburger in new Braunfels and found the order taker at drive through to be exceptional! She was courteous and precise, adjusted my order which was not on the menu, and was extremely kind. The long line moves fast and the food was hot and fresh. What a pleasant surprise at this busy store I haven’t experienced in a long time in the area. This is a very busy store and whoever does the training is doing a great job.
The Friday night crew (10/29) had everything on point. Kind and clear speech from the speaker and clear communication about my order. Both our meals were customized and they fulfilled our requests. The overall product was some of the best Whataburger I’ve ever tasted.