Subway

1761 TX-46 Suite 101, New Braunfels - 78130
17 reviews
Sandwich Shop
(830) 214-6648

Drove all the way here because I got a coupon in the mail just to see a ‘we don’t accept coupons’ sign on the door. Maybe don’t send them out then???

Tuna sandwich was delicious and prepared with generous portions.Staff was courteous and facility clean.

The staff was amazing, great customer service, clean store, food was so good! Definitely the best Subway I've gone to.

Should have learned my lesson the first time but I gave them the benefit of a doubt. First time drive through they at least only did not know the difference between green peppers and banana peppers. This time going through the drive through again they forgot the cheese, did not toast it, it was dripping in dressing, and of course there weren't any napkins. On top of all that I waited almost half an hour in line and they we're out of the cookies I ordered by the time they finally took the time to deal with the drive through orders. Safe it say I will be driving a little further next time to get a better experience and actually get to enjoy my meal.

My husband went into the store. Stood there for a few minutes. No one acknowledged him or spoke to him to take his order. Then someone grabbing a DoorDash came in. They handed them their order and then continued to ignore him. Worst customer service he’s ever witnessed.

Did the online order abd they mess up the whole order and forgot one of my sandwich. Went to the store to complain but they have two teenagers working and didn't know anything. I won't go back.

Placed my order online. I got there 5 minutes before the Subway app said it would be ready. There were 2 cars ahead of me and I ended up waiting just under an hour to get to the window and get my food. I would have gotten out of the drive-thru lane and gone inside but there were 5 cars behind me. I'll never go there again!!! Very disappointed!!

The staff are very friendly and quick to get my order done. I love going here

It's a Subway, so same good food everywhere. Employees act like they don't wanna be there.

I have been to this new location twice. Both times the food was fresh and delicious, the staff was great and everything was super CLEAN! They have a drive thru if you want to stay in your car.