I decided to go to Subway #70297 off Hwy 46. It's on the way to Seguin. But it's still in New Braunfels. I ordered through the app and was super specific about what I wanted. One of the sandwiches had something we didnt want on it... So, I get there, the window attendant was rude, had attitude, and slammed the window in my face twice because she kept forgetting pieces of my order. The second time was because I asked about the cookies she forgot. She said said she was trying to help someone else and slung my cookies to me. Then, to top it off, the special sandwich was to be mayo, turkey, and bacon only. Nothing else! They totally meased that up too! If your company doesn't take phone orders, please read the online order carefully. If you don't have patience or want to pay attention, or even don't want be at work, don't take it out on the nice customers. Definitely will not be going back to that #SubstandardSubway and I live down the street. I'll drive further for better service It's worth it.
There hour are incorrect. Don't try to come here after 5pm.. they won't be open. So unprofessional that they haven't updated their info on google. Its been like this over a month.
Lady who answered the phone tonight was nice and helped me out with my past order
Your two employees tonight were excellent. They were fast, attentive, and friendly. The building was clean, the ingredients were fresh and covered. And I was very happy to see that your employee handling the register removed their glove every time and put on a clean pair when they switched back to food. I really wanted to shout out the careful food handling, and look forward to returning.
Great food and great staff! People are nice, the building is clean, this subway is a great place to eat at.
We actually love it here. Kids love it. It was good and also good customer service.
Food is always delicious and fresh
Food amazing Kevin served us correctly and nicely great worker !!!!
Food amazing Kevin served us correctly and nicely great worker !!!!
Waa closed despite posted hours showing open...