Lala was amazing! Customer service outstanding.
We arrived on Thursday evening at 7:50 and the doors were locked. I knocked on the door and after a few moments caught the attention of a female employee. She made a "wait a minute gesture" and we stood there waiting. Never did anyone come to the front door. Out of frustration, I walked around the side of the building to the drive-thru and asked the employee (the same one from earlier) if she planned on letting us in. Her curt reply was no, the front register was not working so the front dining was closed. There was NO sign or anything on the door to indicate this! What I don't understand is that if the front register wasn't working and the back one (drive thru) was then what was the problem? There were at least 4 people working in the store at the time. I normally don't give bad reviews but this really made me angry!A bad review for Schlotzsky's over a couple of cinnamon rolls - Very poor service!!!RVCanyon Lake, TX
Their sandwiches are amazing and they fix them exactly how you order them. The sandwiches were very good and filling ?
We've not had these sandwiches in some years and now I know why we were missing out! Go GIANT when you order. Just be prepared to share with about four folks! Great sandwiches!
Worst customer service our food was given to the wrong people after they looked it over it was then brought to us. Also the people who ordered after us got their food before anyone else. The place wasn't busy so really no excuse.
Prices are not what is posted on the sign. Sandwiches are just thrown together and undercooked
Schlotzsky’s use to be a great sandwich shop, but they’ve definitely have gone down hill. This place is an example of that. Ordered two medium veggie sandwiches and we basically got just lettuce, tomoatoe, and onions…oh and one olive. Barely any lettuce at that. On one of the sandwiches I paid extra to add roasted bell peppers and pickles…nothing.Make schlotzsky’s great again!
Anastasia Tremaine loves the Orchard Salad
Everytime I place a online order it always gets canceled from them. Smh
Great food and polite staff. Always a clean experience.