China Kitchen lovers beware!China kitchen has been one of my families favorite restaurants for years! Now we came in today to discover they’ve rebranded and completely changed their menu. The servers were rude, the place was filthy. Our server walked over from cleaning a table with gloves, served us our food, and went back to cleaning, ALL WITH THE SAME GLOVES. If that wasn’t bad enough, when they ask you what flavor soup you’d like, you assume it comes with your meal like China kitchen always did. Apparently not, it’s 2.99 to have the most bland wonton soup water before your meal. I ordered the Kung Pao Pork, and only needed two bites to know the food wasn’t prepared with care at all. The meat was over cooked and the dish had no flavor whatsoever. So I politely asked if I could just send it back and get it taken off my ticket because I didn’t eat it. They apparently don’t do that here, because they already went through the “trouble” of making it. Don’t make the same mistake we did. This place is awful all around.
Really good food. The Won-Ton and egg rolls are good along with the beef and broccoli.
New owners and it is just awful. The walls are filthy. The floors are packed with dirt. The service is just lazy and it's like they don't care. The food is....well....bad. they leave their phone off the hook as well so you cannot order take out.
The sweet and sour sauce was weak, the pork for the sweet and sour pork was funny tasting, verified by another mouth. The cream cheese wontons had barely any cream cheese. The egg roll was SOGGY WITH OIL, the pork fried rice was good, the wonton soup was good. Teriyaki chicken was, just, not teriyaki chicken.
I'm sorry, but this place was just awful. We ordered delivery. The food was just terrible. I'm sad we wasted a hundred bucks on it to feed our family last night.
Well ordered delivery. Door dash was awesome but when I opened up my food it made me want to close it back up and not even bother. I have never seen summer rolls th size of burritos and beyond sloppily put together. The rice paper is all torn what is supposed to be sliced port is random strips just thrown in there. Waaaaaaaay too many noodles, the shrimp wasn't even sliced and placed in there correctly, literally thrown in and mixed in. Absolutely horrible. If they cannot make things properly they should t move it from their menu. I had bad food in the past thought I'd give them another try, but I think I will be leaving this place in the past
Food quality is bad this is not the china kitchen from years past, ordered thru Uber eats one spicy beef and broccoli and one garlic chicken non spicyThe food was poorly packed, when received the bag was filled with chili oil both meals had been saturated in the oil to the point the meals were in edible the steak looked gummy as it has been boiled and not cooked in pan the rice was not same fluffiness it used to have and the taste was off. The whole meal was disappointing, I ended up throwing the whole orders away and requesting a refund. I will no longer dine in or order from china kitchen which saddens me as this used to be one of my favorite places to eat and I would always recommend to those not from new braunfels that might visit but not any more.
Beware. This is NOT the same owner and the food reflects that. I just hate that it changed because the food use to be excellent but we went today and it was HORRIBLE.
Food quality is bad this is not the china kitchen from years past, ordered thru Uber eats one spicy beef and broccoli and one garlic chicken non spicyThe food was poorly packed, when received the bag was filled with chili oil both meals had been saturated in the oil to the point the meals were in edible the steak looked gummy as it has been boiled and not cooked in pan the rice was not same fluffiness it used to have and the taste was off. The whole meal was disappointing, I ended up throwing the whole orders away and requesting a refund. I will no longer dine in or order from china kitchen which saddens me as this used to be one of my favorite places to eat and I would always recommend to those not from new braunfels that might visit but not any more.
Worst customer service ever! Tried to go get a refund for fresh food because the lady did a poor job of explaining what was in the meal and I kindly went to go change my order or give me my refund and the two ladies caught mad attitude and even threatened to call the cops (I am a black male) over a simple civil dispute that could've been handled professionally and the calling the cops was just uncalled for! Note that I did leave the place and did not cause any trouble they also refused to give me my money back...so this place is a no go for me and please be cautious while dealing with these people..just disgusted with the poor customer service skills! Zeros across the border for this place!