My husband ordered a large limeade and pickle fries. Got no ice and watery drink. They also gave him regular fries. I've had to wait 30 minutes for tater tots at this location. I've only had one person understand the concept of customer service and it was not the young lady whose braids were touching my cup while she carried it on the tray. Just nasty!
Went to drive thru at 4:10 pm on 5/2/22 waited five minutes the person at the speaker never moved. Went to a stall and ordered a slush and chili cheese wrap at 4:18 pm. At 4:43 pm was still waiting for order to be out. Pushed red button no answer, googled store phone number no answer. Finally at 4:50 pm women comes on speaker in which I told her at this time to give me my order or refund me I have to go. Waiting more than 15 minutes for a drink and wrap is beyond ridiculous. And if your short handed then explain that at time of order so I can decide if I want to wait longer than normal. Communicate and do better. Very unsatisfactory and will not return to this sonic.
placed order online ahead of time, checked in when arrived, popped on screen showing it was in the kitchen, ordered 4 drinks and cup of ice, after 15 minutes of it showing in the kitchen and watching one employee come outside and sit at table and smoke a cigarette we went to drive through to check on our order, guy over the speaker said pull up as he couldn't understand us so we did, sat in drive through another 10 minutes waiting to be seen so ended up just leaving, worst sonic experience ever. worst part was there was only 2 other cars at the location which could have been employee cars.
Won’t return to this location. Ordered two diet cherry limeades on the app and notified location that I was in the stall. When my order came (about 10 min later), there was only 1 drink. I ordered 2. I notified the employee that I ordered 2 and a drink carrier. Second drink comes out, they have no carriers. On my way home, I tasted my limeade…this is NOT a diet cherry limeade! The drink is soooo sugary I squinted my eyes to swallow it. Service is typically bad in this location and I’m unsure why. It doesn’t matter the time.
Wow just amazing how i couldnt get a Fountain drink lady didnt say why or anything just that they cant give it out beyond stupid good thing was that my kids understood because they wanted ice cream i had really only reason i went to sonic and thankfully there was a Dairy Queen next there havent gone to sonic in a while and wont be going again forsure
If I could give zero stars I would. Super slow and lazy workers. Waited for 20 plus minutes if not more if we didn't speak up and say something for one medium strawberry slushie and a pretzel. Other cars waited a long time as well.
If I could give no stars, I would!!! I literally sat and waited 30 minutes for my drink and 2 small shakes, for a girl worker to give me an excuse that only 4 people are currently working. How is that my problem? There weren't even that many people ordering at Sonic. Why did I have to remind them twice about my dang order, that I STILL didn't get. I drove off... Y'all lost a loyal customer!!! #horriblelocation #slowaf
Took our order in 30 seconds, ending up waiting an hour for 4 drinks and some mozzarella sticks. There was one only person bringing out orders (until the last 5 minutes we were there). The digital order said our order was delivered when it wasn’t. We saw literally 2+ people leave without getting their orders because they were fed up. It’s happy hour…but alas we’re not happy. I remember when this used to be a quick exciting choice to stop on the way home. But alas Sonic no longer qualifies as “fast” food, pick literally anywhere else and get your in less than half the time.
If I could give no stars, I would!!! I literally sat and waited 30 minutes for my drink and 2 small shakes, for a girl worker to give me an excuse that only 4 people are currently working. How is that my problem? There weren't even that many people ordering at Sonic. Why did I have to remind them twice about my dang order, that I STILL didn't get. I drove off... Y'all lost a loyal customer!!! #horriblelocation #slowaf
Quick and friendly staff.Food was good and fresh.Location us convention and clean.Nothing extra special but one of the better locations down highways 6. I prefer coming to them anytime.