My 12 piece order did not have any wings. They did not tell me this when filling the order. My niece was very disappointed. If asked, I would have had them substitute the mild wings.
I received two small soda cups of red beans and rice that was supposed to be the equivalent of two large red beans and rice so is that the equal equivalence, and does anyone have a corporate # that I can send a complaint to because they don't answer the phone at the Sienna location.
The chicken is good but not spicy enough like it used to be. The strawberry lemonade is delicious.
Went to get food and when I put an online order it says food will be sitting on front counter. The doors where locked and a very rude employee said doors are locked and making an exaggerated hand motion to go through drive through and there was no sign stating that the lobby was closed. If the lobby is closed you need to add that sign. Also change your online order pickup to reflect that it is drive thru pickup only.
The drive through was wrapped around the building. It took between 45 minutes to an hour to get food. It was Christmas eve, so most places closed early. The staff was completely overwhelmed.
The workers at the HWY6 Sienna location do NOT understand that a flounder sandwich is a fish sandwich. This is the SECONF time we had to explain this to them. The first time we thought it was a fluke, but the manager who speaks primarily Spanish made this same mistake again - then removed the actual spicy chicken sandwich that I ordered ALONG with the fish sandwich only for the workers at the window to leave a bland chicken sandwich in the bag - the mistaken “fish”. A mild chicken sandwich is NOT fish. They need to talk to the staff and explain that fish means fish and founder means fish. I am so disgusted to get home to a bland white Mayo filled chicken sandwich. And no they are not picking up the phone.
We bought our Thanksgiving Turkey from Popeyes. It was moist, well seasoned and perfect for the amount of guest we served!
Terrible service, I had ask for number 10 combo (spicy chicken) cashier took it as 3 pc chicken combo, like come on get some one that understand the customer if I could give 0 star I would
I ordered an eight piecemeal with a large side and additional large side on the side. Instead of putting the food in the regular containers we receive them in small soda cups. So my mashed potatoes and red beans and rice maybe not the size that we pay for which is $5 was in a small soda cup unacceptable. It'll be a long time before I revisit Popeyes and my family eats Popeyes every week
I ordered a 3 piece meal it was supposed to be spicy but didn't taste like it. On another occasion I ordered all dark meat and got white meat or mixed instead.