Bad customer service . Bad deal ! The guy at the window was on the phone having a conversation leaving all the work to the lady working. I had ordered a Whata size combo and the guy gave me the wrong zizes in drinks and fries. He even called the lady to talk to me . No team work at all. The lady did an excellent job and she had to get everything straight. The guy stayed on the phone having his conversation. Sad , but true
Worst experience of my life. I had to wait 35 min for one chicken sandwich. The drive thru wasn’t moving so I assume people were waiting a long time as well. As I paid for my food, I saw a young lady poking her nose and rubbing it on her pants, other employees were texting on their phones, laughing, and not paying attention. After paying, I waited 19 min for my order only to find out I was missing items. I told them and they said they needed to inspect the bag and recheck the receipt. They did this in such a way as to make me uncomfortable as if I was lying to get a free meal. I waited another 16 min for one chicken sandwhich. This is the worst whataburger in all of the rio Grande valley! I am from Chicago and couldn’t wait to have me some whataburger only to have the worst experience of my life!! Keep away from here!
I have always loved whatabuger but lately they have been forgetting some of my items. I hate having to go back and wait another 15 minutes just so they can give me my food that they forgot.
Curbside all the way at any Whataburger. It's always busy because it's that good. But if you're willing to wait a few mins order through the app and do what I do and just YouTube/Hulu while you wait.
Todo excelente, super rico !
Great burgers, give them a try, you'll no regret it.
I have never depended on fast food more than i have these last couple of months. I feel like these places know this fact and feel like the level of care has diminished. Missing items long wait times despite using their curbside service. I need them to know that they must do better.
muy limpio y buen servicio
Same as most fast food experiences although the Drive thru was a mess. Staff was confused and even thought they tried to speed things up it wasn’t speedy.
Excelente servicio y las mejores hamburguesas del mundo mundial