If I could give a negative number I would. This location is disgusting and the management couldn't care less. Watched a employee drop a cup on the floor and the proceed to pit it back in the cup shoot. I politely brought to the shift managers attention whom promptly grabbed the wrong cup to dispose of and then what I can only assume told the young man about the complaint whom proceeded to take the same cup out of the shoot, drop on the floor again and actually rolled it around and then put it back for what I can only assume was a jab at me. When the young man came out out I brought it to his attention that that action wasn't intimidating or impressive but rather juvenile and irresponsible to which he just grinned at me. I raised my voice at that point and the shift manager ask me to stop and then proceeded to tell me "it's not that big a deal". This store is by far the worst sonic experience I've ever had and ownership need to be paying more attention to the employees they hire and promote.
Product quality is as good as it gets for Sonic food. My order was correct and came out in a timely manner. The staff was amazing and the reason I'm taking the time to post this review.
Nice and clean and delicious food.
Food is always cold and the slush drinks are consistently melted and never have any color like other locations.
Worst location EVER!!!!! Ordered a sausage toaster and they gave me a sausage sandwich. Bread is supposed to be toasted I thought. This isn’t the first time I’ve heard about the service at this location.
It was raining pretty steady and the girl took forever to start taking my order and took forever to reply. I even asked if she was still there lol. Same when pulling up to the window. She took more than 5mins to give drinks or take payment and of course longer for food that wasn't even fresh. Then the sandwich was so small compared to other locations and the tots were so hard from being overcooked.
It was raining pretty steady and the girl took forever to start taking my order and took forever to reply. I even asked if she was still there lol. Same when pulling up to the window. She took more than 5mins to give drinks or take payment and of course longer for food that wasn't even fresh. Then the sandwich was so small compared to other locations and the tots were so hard from being overcooked.
It's so frustrating when your order is incorrect. I live in Venus and stopped going to that location due to poor service. Since going to this location, I never had any issues until today. I ordered a Garlic Butter Bacon Burger but got a double cheese burger on Texas toast. I live 15 mins from this location and was home already. I tried calling but the phone just rang. Due to my schedule, I was unable to double back and had to eat it. I will not be back to this location in the future. I know businesses are struggling with staffing shortages, food shortages, etc. However that doesn't mean that you give subpar service to your customers.
Its ok
Being at a gas station it's a pretty nice sonic.