Chili's Grill & Bar

2250 FM 663, Midlothian - 76065
131 reviews
Tex-Mex American
(469) 458-6665

Three hostess up front. Seats are open. Tables are dirty. Customers are waiting. Hostess states our servers are backed up and they stand there and watch them work. Real smart

The food was delicious our although we did have to wait awhile for one of our meals and our server wasn't that great I understand people have off days so I want hold it against her we will definitely give it another try

We had a great experience, Jonathan was our server and he was great. We both had steak and it was cooked to perfection and so so tender and full of flavor. The first time we were there we had a terrible experience but glad we gave it a second try.Thank you Chili's for a great dining experience.

This is the last time I'll eat at a Chili's. It used to be one of my favorite chains, but the chain overall has gotten worse, and this particular location...well there's something wrong with it. It used to be that chips and salsa were free. Now they're over $5. I ordered a "bowl" of soup. It was the size of what used to be called a "cup". It tasted okay, though it might have been heated up out of a can. I ordered Coke Zero and got something that was not Coke Zero: probably Diet Coke. The whole restaurant seems strangely unclean, as if there's a sheen of beer and soda sticking to everything. The little terminal at the table that you use to pay with was so disgustingly sticky that my finger was literally adhering to it. The terminal then crashed—rebooted—while I was in the middle of paying. Service was poor: little eye contact, no smiles, no kind words, just the bitter, terse, minimalistic standing-nearby-and-jotting-things-down-on-a-tablet that passes for service these days. (I did get a nice smile from the server who actually brought the food.) Overall, the experience wasn't terrible: not terrible terrible. It was just poor, and unpleasant, and why would I pay people money to heat up mediocre food for me and pour me the wrong kind of drink in a dirty environment when I can have all that at home for free?This was actually my second time into this location, my second try. The first time, I stood there at the door waiting for 10 minutes for the hostess to find a table for me: this was in a half-full restaurant with many open seats. She then suggested I sit at the bar. I did. The bar, though, was so filthy that I simply walked out of the restaurant. That was an unpleasant experience, but I thought I'd give it another try.Nope, it's generally bad. I won't be back to Chili's.

Just amazing. Very good , last time I came here it was 2020, and it was alright but a year and a half later it has upgraded! Food is really good! This is called a “triple dipper” only 13$ amazing, and service was great too, there was about 3 people working and it was going fast. Overall we had a good dinner, we did have to wait 30 mins but the wait is worth the review.

The last time I was there, it was a great moment but this time unfortunately, there was a lack of attention and cleanliness of the establishment was left to desire. It seems that management needs to do a better job at managing their staff on cleanliness & discipline which is lacking. I don't think that when patrons are dining in, the staff should be sitting together at a table chatting when there is plenty of work to be done around. I have previously worked in the food industry and the things that I have seen today was quite embarrassing. Hope this can be addressed and whenever I do decide to visit again, it will be a better experience.

The last time I was there, it was a great moment but this time unfortunately, there was a lack of attention and cleanliness of the establishment was left to desire. It seems that management needs to do a better job at managing their staff on cleanliness & discipline which is lacking. I don't think that when patrons are dining in, the staff should be sitting together at a table chatting when there is plenty of work to be done around. I have previously worked in the food industry and the things that I have seen today was quite embarrassing. Hope this can be addressed and whenever I do decide to visit again, it will be a better experience.

I was here for lunch and it was pretty good. I got the 2 for $25 and I shared it with my friend. I got the chips and guacamole, chicken crispers, and the cheesecake. She got the quesadilla. Both of us were very happy with our meals. The service was good and the establishment was very nice and clean. Bathrooms were alright. I would 100% recomend this chili's.

We went today and they told us there was a waiting time 20-30 min. I gave them my husbands name and my number so i started receiving messages saying we were near the top list on the waiting line. We headed back to Chili’s and waited to be called… then my husband approached there and asked of they were gonna take longer and they said we weren’t even on the waiting list and that we had to wait another 30 min. GREAT SERVICE!!!.

Waited for 1 hour to be seated, people coming after me were seated first. Looks like they forgot about us. After we were seated it took 45 minutes for the waitress to take our drinks. They brought the appetizer after our dinner.