The food is freshly prepared and tasty.
I can’t believe I was treated the way I was at this location. They screwed up the bread on the chicken sandwich Bc the regular wheat is out. So they said is sourdough ok? I said sure. Get them home have marble rye. Ok so I figure I’ll take it back and they should fix their mistake. As she explained the sandwiches were much smaller I said well can’t you throw in another then? Oh no. Not at all. So seriously it was worth losing a customer? And as many others I can tell? WTG on the worst actual worst customer service ever.
The food is OK, the staff was about as good as the food , but when you are on a road trip you can't be to picky. And a warning they don't like giving ketchup packets, we received 2 packets total to cover 3 meals, and when I asked for more, princess ketchup keeper acted like I asked for a kidney, and she turned and walked away... and no she never gave us more. Lol
I ordered an egg and cheese on a croissant bun to go BUT received a ham and egg.... of course I didn't realize the mistake until I left.I got over it and in fact will grab breakfast tomorrow when Speedco pm's my truck.
Great food. Quick service. Drive thru is kind of awkward but it works.
No large cups, no chicken Pattie’s, no curly fries. This is the safest excuse for a restaurant I have ever seen. The manager needs to be replaced if supplies were allowed to get that low.
Fast, courteous service. They are still practicing social distancing with the seating but the employees are wearing their masks under their noses which defeats the purpose.
No Arby's sauce?!? No napkins? I have never had an experience this bad at an Arby's ever. Eat what is in the Love's truck stop and stay far far away from this Arby's!
I ordered 2 chicken sliders. What I was given was not what was on the menu. It was suppose to be a chicken tender...instead it was shaved chicken on a cold roll with melted cheese and obviously ad been sitting a while. Girl working the drive thru seemed irritated and wasn't friendly when I asked for Arby's sauce. I was all the way home before I discovered my order was wrong and it didn't taste good at all. I'm done with the Midlothian location. It use to be good.
I love the 2 for $6 chicken cheddar ranch, and get it every time I go. I never was a fan of the roast beef sandwiches, but they have grown on me over the years. Great service at this location 24/7 with amazing staff members.