The absolute worst customer service. Don’t go to this Dq. Waited in line for 20mins just to buy the box of dilly bars that melted before I even left. There was a lady that went up to ask for a fork for her salad and was given a spoon and was told oh well that’s all we got. The cashier was so rude, the girl on drive was eating ice cream at the window. What ever happened to service with a smile?
Wow, so refreshing to go to a restaurant, it was very clean, fast and courteous service and the hamburger (Hungerbuster) was so delicious with hot fries and a very great tastings chocolate shake, my wife loved the fish plate. I observed how great everyone worked together as a team, when I asked them for tarter sauce, the Mgr immediately asked if I received any at all? I responded no, they handed me some and with a smile she instructed the young man to remember to always give out tartar sauce, ketchup and she did it with kindness, not humiliation, now I know why her crew work heard for her, she treats them how she would want to be treated. She's a teacher and a leader, yes she was also working as they were busy. Dairy Queen will be my new favorite hamburger place to go, of course Texas Burger also. No more Sonic or Whataburger.
Ice cream flavor tasted completely fake. Threw it away. Worst I've cream I've gotten
The worst service and the on duty manager said she could not do anything about it. Sat in the drive thru for 45 minutes. Just to be told that they were closed. I told her that i had been in line . She said that she did not know that there was a line and that i should have gone inside to order. That is the purpose of the drive thru, not having to get off your vehicle. All she kept saying was that she can't do anything, the kitchen was already closed and ice cream machine was already off. But yet the vehicle in front of me got to order. Will never go back.
Can't wait to talk to the manager of this place, terrible rude female worker called my husband stupid for asking a question. There was a bunch of people waiting in line inside and no workers greeted or asked ANY customer what they needed. Would give negative stars if allowed. Worst dairy queen ever, degenerate and rude female worker who should not have a job period in any form of customer service of any kind.
We ordered door dash, and Dairy Queen failed to put 1 of my meal in the bag. I called door dash and no one answered so I called dairy queen and all they could say was Door dash should have checked the order. Instead of saying, it's here come and get it, I would have driven to pick it up to keep customer service good. This use to be my favorite place to eat, but there customer service has gotten worse
Worst service ever, ordered on uber and it took them a hour in a half to get my food to the uber driver. On top of that order onion rings and didn't get it!!!!
Fast service great food. Burgers are actually quite good!!
Love this Place, pretty fair prices for their food.
The food was good for a change...Who cares how much I spent???