NOT STANDARD QUALITY! BAD MANAGEMENT! This place has definitely went down as compared to other locations. Namely, the food does not look, taste, or is presented in the same manner as advertised. There are times where the food is overly salty, and others where it tastes nothing like it looks. Today's order was "okay". The beef nachos and four party burritos were nothing to write home about. I just wish the management was better. The place was not crowded, but with the time it took to place and receive my order, you would have thought the contrary.
Was trying to order for the first time here. The lights were already off, couldn't see anything outside or even the menu!! To top it off on the website it said that the restaurant closes at 12am. And to my surprise the restaurant was closing early at 10:15pm. Here on Google it says they close at 10:30pm so I'm just so confused as to why close early when there are people still wanting food. Just not what I expected at this location.
Multiple times this location has shorted our order. I tried checking bag before leaving the location, but when you have a lot of items and they are all stacked on each other, it is hard to confirm. The phone number on the ticket is not a working phone number. The phone number listed on Google is not a working a number. The last time this happened, I drove all the way back over there and complained to the manager. He said they don't have a phone at that location and would not give me a contact number for the regional office. What restaurant does not have a phone!
Sat in drive through for over 40 mins, no apology no nothing. Like they could care less!!
Went tonight at 6pm tried to get dinner waited 10 minutes. No one came to register. The cook saw me never said a word. They were only helping drive threw that had two cars. I could hear others talking in back and no one came to help. So we left ..so we decided to go to snuffers. To eat.
Friendly and they have a variety of meals. Love me some taco bueno. My go to place
Ordered nachos with no sour cream. I said it, he repeated it back to me, the reciept reflected the request, but somehow the cook felt that maybe instead I meant extra sour cream. It was all over everything. Sour cream makes me super sick even if I eat a small amount. So we had to get back out in the cold to go get it fixed. Will not be returning. You make this kind of mistake when you're dead slow. No Thanks.
I didn't receive chips with my platters, (I'm pretty sure we're supposed too!) but the service and the food we're ok. I think four stars is appropriate for my last trip here.
Food was good. It's so oddly quiet in here last time we went, there was no music on and you could hear a pin drop. This time you had to strain to hear it. Just bump it up a couple notches. It's uncomfortable quiet.
I would do a 0 star review if it would allow me. Went through drive through. After getting home we discovered our order was wrong and they shorted us. When we returned, we went inside and stood in line as other customers were having issues with their orders as well. When we got to the counter, the young landy wanted to argue that we got the right order. After she got irate and started yelling the manager came over to calm her down and started to help us get a refund. The young lady came from behind the counter and stood right next to us mouthing in a threatening way. The manager had to come and get her from the customer side of the counter and other customers was telling her she was wrong and needed to calm down. I am not sure what kind of place is being ran here, but maybe I need to start carrying my fire arm when going into this place if they are going to serve us in a threatening matter. I would say I will never return, but this is the only Taco Bueno around my area. We love the food their, so I may take a break and return in the future.