I ordered a LARGE iced coffee as usual. This is the cup I was handed, as usual. I told the employee I got a large, and asked if this was the large. She said “yes why, is it to small?”. So I showed her the sizing on the side of the cup, showing this is the MEDIUM cup for iced coffee. She told me “it’s because of the ice”. What? Putting ice in my iced coffee doesn’t change the cup size… I continued saying this is a medium cup for iced coffee as I pointed, and she continued saying it’s because of the ice, the ice makes it a large. That makes zero sense. I finally just drove off because she was just gonna argue and was clearly to ignorant to read the side of the cup and see she was wrong. I would have gone in and asked for a manager, but had my children with me and was in a hurry.
Don’t ever come to this McDonald’s cause they will give you drinks that are not full and then not even try to fix it. They didn’t even mix my McFlurry. I didn’t know i needed to mix my own drink
I'm still trying to figure out how someone can be so unlucky with this location so many times. Today was my last trying to promote this local business. They are too slow for fast food business, systems are always down but you are still charged regardless they will claim they don't see your online mobile order. They did some renovations a few weeks back, no signage to alert customers that there's no service only after I inquired why my order is taking so long that's when the employees inside inform me they are closed. Lights still on and all and you guessed right got charged for that order too.
So I went this morning and I didn’t re-check the bag to make sure I received my order correctly and I normally do. Well this time around It was wrong and I’m home i receive 2 orders of hot cakes and sausage and what I ordered was one big breakfast and one order of the 3 hot cakes and I was charged $12.57 for the big breakfast that I didn’t receive I want half of this refund returned to my card! I don’t have time to go back and forth and on top of that I didn’t get any creamers or sugars! What kind of service is this!!! I’m upset because my daughter has a doctor appointment to be at 10 am! And when you pay for something you expect it to be there! Instead y’all quick at rushing us out the drive through!!
I use the drive thru every day and they never mess up my order
Terrible at night waited in curbside 4 for an hour for 5 large drinks that never came. Tried to call the store rings one time hangs up, I gave up and went somewhere else waste of about 5 and change. Horrid place at night...
Very bad customer service.
The white girl at the first window didnt try to see my coupon or scan. just said “what’s the numbers..” with a attitude. Didn’t put the code for the coupon in and made it seem like she did. i checked after I left, and was charged full price. It was 10:30 something at night, disappointing experience. Just wanted to enjoy a meal after work but received a negative attitude instead.
They seem to have hired a more productive night time crew. I'm sure that's the work of some good managers. Either way no long wait like there was some time ago.
The food was excellent!! My husband and I got dinner after work. The food was hot and very fresh. I haven't had as wonderful an experience from a McDonald's in a really long time!! The customer was great and fast!