McDonald's

1817 N Belt Line Rd, Mesquite - 75149
163 reviews
Fast Food Burgers Coffee & Tea
(972) 216-0590

This McDonald's has THE BEST FRAPPE'S THIS SIDE OF THE TRINITY RIVER! CHANGE MY MIND. LOL, seriously though, their frappe's are off tha chain! I will literally drive 30 minutes just to get a frappe here rather than go to another location and get a crappe. (p.s. I'm sure the employees will hate me for this because this will possibly mean a lot more frappe's they have to make and a lot more frappe machine cleaning?so sorry, not sorry??‍♂️)

Went in on a Sunday morning and we couldn’t get in until 7am, as we were told my an employee. Anyway, if they just opened as we got in, why is the restaurant so filthy and dirty inside? The tables were nasty and the floors were very wet. It’s a safety hazard, as anyone can fall. This tells me that the night crew didn’t do anything. And after a while, an employee came in and put up a bunch of yellow signs indicating that the floor is wet. McDonald’s breakfast is always great, but cleanliness is everything for me.

Slow! Long Lines! Confused in the drive thru. I've almost seen fights and altercations due to the dual drive thru lanes. It's a debacle! The staff lack any decent customer service training. Mainly High Schooler's are at the front lines, and they have minimum training and supervision. I only go here out of dire needs, as my family are big into their slushes and nuggets. Otherwise, I personally heed from visiting this place. The food quality is also a hit or miss. There are times when it's prepared well, and others the fries taste like cardboard.

The restaurant was pretty clean but we didn't get everything in our order and we went back to the front to try and get it all. After three times of asking we finally got one of the things we ordered but we still left without all of the food we ordered. The workers were getting a lot of orders mixed up as well and our food was pretty hard and didn't seem fresh. I'd probably only go here if I was super hungry and had no other options.

Fries are the best!!! This is why McDonald's is still open and if fries are taken off the menu,they will fall tremendously

Why do you even have a drive through if we still have to order all over again at the window

Very fast very clean very professional. The manager was first class. It's just a McDonald's but one of the best ones I've been in

New plant based burger was good. Problem: ordered. Large McFlurry, did not receive. My Grandson went inside to find our that ice cream machine was inoperable. QUESTION? Why was I not told by the order taker or the person who took the money? This is not good customer service. I could have ordered something else.

Solid Mc Donald's that can manage the busy drive-thru with relative ease. On-line ordering can be problematic at times, but that's more of an issue with the poorly developed app than the store itself.

Horrible service. Food is always old and cold. They'll park you every time u go through the drive thru and you'll wait 10 min. And everyone there have I don't care attitudes. If you can go to the next one.