I'm used to Taco Bell because I am from Delaware and that is all we have. I'm moving to McKinney and I heard that this is a fast food restaurant similar to Taco Bell. It is so much better than Taco Bell!! Restaurant was nice, the staff was friendly and I got a great combination platter for 9.59. It was so good. It was the Wholotta platter with an enchilada, tacos, rice, beans, chips and queso. I'm done with Taco Bell? This is my new spot. For a so called "Fast Food" restaurant...this place is AMAZING! Great food, prices and service!
The guy taking the order did a great job, I was a long order and he did it all correctly.The quality of the food was poor and lacking. My side order of queso was clumpy. My rice for my platter was burnt. The double sour cream was a single, despite paying extra.
Taco Bueno has always been a hit or miss for me, but when it IS good its DELICIOUS, so I find its worth taking the risk. Well, today they served me brown guacamole, over fried chips (you can see how dark they are in the photo), both the salsa and soda tasted off, and they didn't put any of the delicious red sauce on my bean burritos. Now, I've never had their bean burrito without the red sauce before and let me tell you, their beans taste like they're straight out of a can when eaten plain. I never realized how bland their bean burritos are without that sauce on them. So annoyed I spent 40 minutes of my lunch break in line for this.
Never ever ever ever ever ever ever EAT HERE. Came in last night about 9:05 the manager looks like a cluck there’s like 10 employees in there laughing having a good time but nobody working. As I’m telling the lady my order some dude comes from outta no where starts talking to her about who knows what. Give my order sit there watching for 10 min nobody does a thing.The girl who took my order after touching money , her hair , and the dudes hand who knows where he came from goes in the kitchen and puts her un gloved hand all over my tortilla , used that same hand to grab some cheese out of a bin on a cart the sour cream dispenser looked like it had never been washed , While i was waiting i noticed how disgusting this place was in the kitchen. The manager some older Spanish looking guy and a total clucker looks like he hired all these young dudes so he can get free “coca. Cola” if you know what i mean. I just left didn’t even ask for a refund. Don’t waste your time here you will get sick.
Slowest drive through service. 27 minutes. Thought for a second there was only one person, but no, I saw three people at the window.
Made me sick! I don't eat beef or pork, I ordered chicken nachos. As I began to eat them something tasted funny. I asked if they put meat in the re-fried beans..I was told no. I finished the nachos, I immediately began to feel dizzy and nauseous. I went to get a closer look at the nachos on the picture menu. I asked another employee if the "red" sauce had beef in ingredients I was sick for 2 days
This was a terrible experience. We ordered online and it said we were ordering through Postmates even though we were picking up. Went through the drive through and at the speaker were told you have to come inside and SIGN for the food. Really?! Spent 20 wasted minutes in the drive through lane. We signed for it - got home … not what we ordered! Never again my friend!!
So apparently this Taco Bueno, according to a worker at this location considers delivery orders "last priority". I have picked up at thousands of different restaurants and have never had such a rude, and unprofessional response from a store employee. If you want food from this location I would suggest not ordering it from a delivery service, because they literally will refuse to do your order, because, as one of there employees said, your not as important as other people. What makes her response even more of a joke is that they weren't even that busy. There was maybe 4 people in the resteraunt, and because this employee can't handle a few cars in a drive through, she chooses not to do online orders. About as unprofessional as it gets.
Guy with the blonde curly hair working the drive-thru window: A++ customer service. Nice job Bueno!
The Muchacos are amazing, perfect!Tacos really sucked, cold tortillas and just skimpy. Why do such a great job on one then crash and burn on the simplest one?