Great customer service! The pizzas were great. The place is always clean. They have outdoor seating and BYOB.
So I am a Palio’s Stan, the one in melissa is posh prim and proper. I was flabbergasted to find that in this restaurant they put the toppings UNDERNEATH the cheese. What kind of ludicrous thing is that? Not once has my Palio’s in Melissa done this discrepancy. I ask the cashier about this and she arrogantly rebuffed me claiming that is how it is done. Upon looking at the other reviews of this place I find that this is a blantly lie. I am truly flabbergasted that I would be lied to like this and not offered to fix it to my liking. Please do not eat here. It may be a drive but the Melissa and Frisch location ACTUALLY care about there food and no give you hard cheese and call it the norm. Ridiculous
We have lost all faith in Palio's pizza. This location and the one in Prosper on 380 have both told us they couldn't serve us because they were closing early (30-45 minutes before closing time). Google/website/store signage says close at 930, but they refused to serve us at 840 because they were closing at 9. When confronted with the time it says they close, they stated the owner is out of town and hasn't changed their time. In my mind then you are open till it says otherwise but I guess that is what happens when it's kids running the store.
Best pizza PERIOD!. We do not frequent the McKinney area but we were between baseball games at Gabe Nesbitt Park and googled the nearest pizza place. Nice place and staff with an outdoor patio but we only had time to carryout. We live in Allen almost 30 minute away but Palio's will be our new go-to for pizza. (And we eat pizza a lot!)
Good pizza I would recommend this place
The cashier who helped me was great but the young man pulling the pizzas out stuck his dirty hands (he touched multiple things and didn’t wash them) into what looked to me some chopped green vegetable and topped a pizza with it. No gloves just straight dirty hands. I requested to have him not handle my pizza due to sanitary reasons and watching him touching his face pants dirty dishes etc. He laughed and walked off. Just disgusting.
One star for service. Put on the order in two different places for extra sauce for our calzones and cheese bread. It wasn't enough what they normally give.They delivered and they didn't give us enough sauce for our food. No big deal, I'll call and they can catch the delivery guy before he hits the next intersection. He has been turning around to come back to us now for 30 minutes.Food is cold and couldn't eat but about half.Food that we ate... 5 stars. Service and attention to detail and doing what you say they will do. 1 star.
Our orders are wrong 50% of the time.This last time a $10 Pita chicken entrée was missing. They got the pizza with no cheese correct for my wife (allergic), then left the other item off. $10 every now and then is one thing, when it’s every other time, It’s enough to go elsewhere.
Pizza was delicious and fresh. We went twice with friend from out of town and we all loved pizza at this place. We ordered veggi pizza and Hariyali paneer pizza abs both tasted so good and fresh. We thought to give a try to Indian flavor pizza and it was perfect in taste. I recommend to have dine in service to enjoy ambiance and enjoy fresh pizza . Definitely the best pizza I tried ever. Little more involvement from staff for customer service can make this place a fine dine-in place
Ordered two extra large pizzas and two pastas for total family of 5. Really enjoyed the food and reasonable price. Service was little slow, but seems very busy due to holidays. Overall my kids loved this place.. Tried Cilantro Garden Veggie pizza and it is very good with fresh flavors.