We went there for my sister's quincenera and let me tell you the food and service was amazing. Obviously, we had to reserve a place a few weeks before.We got there and the tables were set, clean and ready. The food was hot and ready to eat. Since it was a reserved party they had people constantly checking on us making sure we were good and if we needed refills. However, I'm sure that they take the same amount of care into normal meals.They came and sang happy birthday to my sister and made it a big deal which made her really happy! At the end they helped us put away the food and distribute it to the other families we invited.5/5 stars and I recommend that you go and try.
Went here for a birthday party with like 20+ people. The food was good and the server did well considering. They should have given him help and/or not have him also handling regular tables on top of our party. This made getting drinks, refills, and food all very slow. Appetizers and main dish was good just need to give better support to large groups like this.
I have been going to this restaurant for over 20 years and yesterday was the worst food I have ever gotten from them. We ordered sour cream chicken enchiladas and we got cheese enchiladas with chicken thrown on top. My husband ordered double beans with his and got no beans just rice. The food was cold so the cheese not melted. The beans were bland. It was like the kitchen staff just didn't care what they sent out.
Pretty enjoyable meal. I had enchiladas with a puffy taco, father had chicken fajitas, and mother had chicken street tacos. Everyone was pleased with the temperature, quality and taste of the food. The waitress was nice, however towards the end of the meal she dropped the bill off and never returned to check on us. I would recommend this place as a quick informal place to get some moderately priced food.
Always Great Food, Service an d the chips are the Best ?
El Fenix is one of my all-time favorite Mexican restaurants in the Dallas area. They never disappoint. The chips are fresh, thin and crispy. The salsa is mild but delicious. Everything on the menu is perfectly made.
Our waiter Leo was ?? great!! We didn’t have to wait long to be served. He was very attentive. In the middle of a ?pandemic, it’s rare to get nice service. And so I just had to give a shout out for this particular location in McKinney. The general manager Leslie stopped just to say hi. I again, appreciate that type of behavior. It wasn’t expected but was definitely appreciated. Still sitting in the restaurant while writing this one. Couldn’t wait?!!!
We called ahead for a group of 11 and they quoted 20 to 25 min, we arrived and the place was dead, hardly any tables sat at all. The floors were sticky and so was the table and some of the app plates were dirty. It took a very long time to get our drinks, once we did were all so hungry and thirsty we finished everything very fast and all had empty glasses. When they finally brought out the tortillas and and butter and more chips 15 min later we didn't get drink refills, when they finally brought refills 30 mins later one person didn't get theirs, and then the rude waitress finally came back to take our order she was coming up to the table and said "ok give me your orders" and when asked for another refill because we were empty again, she said "give me a minute" in a rude tone. The food took another 45 minutes mine had beans that were burned and old and the burrito had no sauce and it had to be sent back, my aunt wanted to send hers back as well, but was afraid to wait that long for ut to come back out again. When my food finally came out correctly it was quite good but was a nightmare to get there. On the way out a couple told us they were quoted 30 min for their wait and it had been more than 45 min.
Maria the hostess was so friendly and greeted us with a smile ! Very clean , food was so good and best tortilla chips I have had . Our waiter was right on and drinks perfect ! I would highly recommend this place.
I like El Fenix in general. In the DFW area it is my favorite for Tex-Mex food. And though I have enjoyed multiple locations, the one in McKinney stands out. Maria is super friendly and quick to make sure everything was perfect. I have always had great service in all locations, but the McKinney location has always provided consistent food with exceptional service. The atmosphere is always pleasant and contributes to a great dining experience.