Subway

5429 N 23rd St Suite B, Mcallen - 78504
65 reviews
Sandwich Shop
(956) 630-0388

Horrible service. I don't know if this guy is by himself or something but the order came out wrong. He kept mentioning to us that he wanted our orders right. He refused to give us his name, however a coworker knows him as Jesse. if you're going to ask what else you want from an order be sure to finish what you're doing. Be organized. Aside from that horrible experience.

The subway is clean and the workers are friendly. The service takes a long time, even when I was the only one there. One worker was helping the drive through 1 order with 1 car in line while the other worker swept and took out the trash. Although it looked nice, the inside did not smell good inside. The experience was ok, and the food was ok, nothing to rave about.

They keep messing up my online orders. They use to have really good staff last year and they're all gone. Yeah your online order is on time but always missing items. (Before I would get a call to inform on unavailable item and what would I like to substitute it for.) Don't know if management is poor, leading to having poor staff but it's going downhill fast.

boy working around 4pm saturday very unprofessional. bad.

The guy with the curly hair was the friendliest staff member ive ever meet, i wasn't doing to well comming in being in a bad mood and i honestly thought he read my body language and started talking to me, by the end he had me laughing and made it a better experience than just asking what i wanted and letting me be in and out of the place, a friend of mine Sabrina also made me laugh a bit while i was there but then i also heard that a lady which i will call a karen complained because the 3rd worker there laughed in good mood, karen decided to call and complain because she said he was high when he clearly wasn't, i even saw him for myself, at most the only thing was that he looked upset about the complaint and was sad about it, but i checked his eyes and they weren't pink! Indicating that no the young man there who received the complaint was not under the influence

Soup is GROSS HERE ? !!!!!! DIDN'T LIKE MY EXPERIENCE THERE, SORRY. 1 STAR.

I waited 20 minutes in the drive thru and there was no one in line except me. I ordered a foot long Black Forest Ham with American cheese all the veggies with mustard. I was give a foot long turkey with Swiss cheese, avocado, tomatoes, & spinach with mayonnaise. Completely disappointed!

The kids Herr don't care about customers made the wrong sandwich and still were playing around why remaking it. They need a responsible adult working here.

Went there a couple days ago and honestly the friendliest staff I have ever been too. The guy with long curly hair was the funniest ? did his best to make sure I had a smile on my face. Super goofy and kind , was asking if that’s how I wanted my sandwich repeatedly to make sure it was as I wanted. Also took time to go look for the specific bread I wanted since it seemed like they were out. But still managed to find me one. And made sure to say have a good day and greeted me as I entered. 100% best subway experience I’ve had. Staff was absolutely funny and kind. And all had their masks on! I’ve gone to some other ones and they always have their nose sticking out. But they had the curtesy to have it up all the way.

Went in and stood there for at least 5 minutes before 2 teenage boys finally showed up looking stoned. Then one completely ignores me while the other looks at the bread rack and says we only have flat bread. ??‍♀️