Great service always and good tasting food. Has never disappointed on any dish I try.
Oh, my goodness. We enjoy eating at Salt Grass but not going back anytime soon. Ordered a steak and shrimp. While the food was tasty, the steak was tiny and we only received 4 shrimp. Those shrimp cost $10. The whole dinner was very expensive for very little food portions. No more. I just want more for my money.
Excelente comida y atención .
Corporate office needs to go visit this location, we waited 45 minutes to be seated( it's understandable on mothers day) the problem was from the time we order our food to the time we left without our food, since it was nowhere to be ready. That was at over 1 hr, yes you are reading this correct, over 1 hr, my sons saw two entire episodes of his favorite series. I would understand if our order was complicated but kids pizza, shrimp n chicken, my was grilled shrimp and macaroni, chicken fried steak, and my daughter asked for a steak and shrimp with macaroni. Our waitress apologize, she was frustrated because she knew we were there for a long time, she was great. What is unacceptable is the manager by the bar back and fort instead of assisting the kitchen manager, our waitress called him and the kitchen manager apologize to us, unfortunately the time we lost, we will NEVER get it back!! We completely understand mothers day is hectic for restaurants but you had empty tables by the window and behind us, so what is your excuse?? How I wish I can post the video of my children disappointment and feed back regarding your service. Your McAllen location has a problem and clearly it starts with management and service. Get it together or you will end up clossing this location just like many other restaurants. Service matters, specially when you have higher prices than local restaurants and your service is horrible. #WHATABURGER RESCUE US AFTER ALMOST 3 HRS LOST!! We tracked our time thru the calls and messages we received.#mothersdayruinedbysaltgrass
It was nice to be there!!! Food was delicious
the atmosphere was very inviting. I had the chicken fried steak. the portion was very big. I loved it.
Our visit was more than perfect. The attention from our server Jennifer was top of the line! She was attentive and very efficient :) our orders were all correct we were a very large party and I know there Also a very large party next to us.. as well.Will be returning for future birthday reservations!Thank you Jennifer for your time and attention.
As soon as we walked in, we were acknowledged with a smile. Atmosphere was good, music not too loud. Our waiter was attentive and very helpful. Made sure we had drinks or anything else needed. Food was cooked just the way we requested. Would definitely recommend this location to anyone.
Good location, plenty of parking. Staff very friendly and attentive. Visited today (3-19-21) for lunch, party of 2 and seated in the back of the dinning area. This part of the dinning area was very unconfortable due to the lack of air ventilation, very stuffy and unreasonably warm. I observed a floor fan in the center of the room apperantly to move the air, to no avail. The carpet had a musty odor and the tables and chairs were not properly cleaned. The food was ok, the steak was over buttered and the green beans over seasoned and over cooked, additionally the ribs were also overcooked. The food was ok, but in my experience in eating at other stake houses and other Saltgrass locations, this time this restaurant missed the mark. My experience today did not meet my expectations. Even with the less then stellar experience I still recommend eating at this location.
Very good quality ribeye steak properly prepared. Her fries were great, but my potato was not warm enough to melt butter. Salads were generous and fresh.The bartender was unaware of how to prepare and serve a dry martini ! No olives or other garnish.Very attentive service overall.