What can I say. We walked in for breakfast and the dining area is almost pitch black. The hostess took our drink order and we proceeded to wait more than 20 minutes and no drinks. A waiter never appeared yet we saw quite a number of waitstaff milling around not doing much. We finally left and the same hostess saw we were leaving and didn't even try to address the fact we were leaving. This place has really gone downhill. I can say we're not coming back after that experience
Worst service at beginning, during, and at the end. We ordered a Botana Zapata for five. We ordered the Botana to have beef, chicken, shrimp, and nopalitos. The Botana had mostly nachos, cheese, and quesadias. We had a difficult time finding the beef and chicken. Waiters were slow, nonexistent. Waiters were not around to complain about the food. At least three times, we had to ask for the waiters. At the end, when we complained to the manager, all we were offered was a credit for a free all beef Botana for the next time. Very disappointing. I do not recommend the service or food.
This place is definitely the worst Mexican restaurant in the area. It's giving mexican food a bad name. We ordered a Botana zapata for 5 people. 95 percent was chips and quesadias. No meat. We ordered the botana with beef, chicken, shrimp, nopalitos. Mostly had chips and quesadia. Little to no meats. Waiters were never around, had look for the waiters three times. Rarely came back to check on us. To us, it was a disgrace to our mexican heritage. Awful food, awful, service, and awful attitude. When we complained, the manager would not provide a refund on the Botana nor a discount. All that was given was a handwritten note that we would get another botana next time we visited. I don't think so. Would not recommend to anyone. Will not return, will not ... Took picture of Botana Zapata showing all chips and cheese. Terrible.
The food was very delicious. The meat was tender and the tortillas were fresh. And they had my unsweetened tea. I would say the best Mexican food that I have had in the stats. It is on the higher price side. And it was dark in the restaurant could use a little bit more soft lighting. I will definitely come back to try something else.
For some reason they had everyone in the restaurant sitting in the darkest spot of the restaurant. I had to use the light of my phone for light. My menu was so old I had to use my wife menu then when the food came once again I had to use my phone light. Half way decent food but who and enjoy eating in the dark. I hope the waiter found the tip in the dark. Sorry no refills no light no tip
Slow services , more conversations going on between restaurant staff then checking on customers. Sopes are sloppy and covered in mainly lettuce, fajita tacos are so dry so make sure you get plenty of drink. Price was okay
Old chips, served on foam plates and cups with plastic forks spoons and knives. You'd do well to stay away from this establishment...service is also lacking. To bad it looks nice outside....food was ok.....but not good enough for the prices.
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food was great and had a blast. Didn't care of the bill cuz it don't cost me nada. it's a good place to relax and enjoy it ...
Ordered the pork chops. Didn't know there were 3, I could have shared the plate with my husband, however, the dish tasted good. The chops we're a little overcooked. I had the Pechuga Reynosa. It's topped with a Poblano sauce and Mozzarella, also good, but the chicken was a little overcooked as well. Food could use a little less salt. Overall, it is a good restaurant. The chips and salsa were great. You get 3 different ones.