Panda Express

1401 E Jackson Ave, Mcallen - 78503
146 reviews
Chinese Fast Food
(956) 928-1023

When I come for pickups they are nice to me. I haven't had issues with this location. We love the way food is prepared here.

food took forever to be ready, when received one of the rangoons had a hair in it.

Foods alright but I wish seasonings and spice was better atleast

Went for lunch after a long day of work. Got there an hour and a half before closing time amd the said they only had fried rice for the remainder of the night and only had 3 different options for the entrées of which none were the ones I wanted. I mean I would understand if it was near closing time, but they still had a bit over an hour and a half left.

Tasty food but that is not the only thing that I look for when I eat at a restaurant. What I believe is even more important is that I do not have digestive problems after eating a meal, which when I do could indicate any one or more of several things that was done wrong in the food procurement, preparation and display, which subsequently causes me to designate the meal as a bad food experience.As for the case with this Panda Express, I felt sick to my stomach shortly after I finished eating the food. Too, I was beset with a stomach cramp and afterwards, had to go to the bathroom with diarrhea. This is not something that I normally experience, but only happens when I have a bad food experience, which was the case with the meal that I purchased yesterday, 21 January 2022 at about 3:00 pm.Further, this was my first time to visit this restaurant and I was not aware of any special price charges. I had asked for the regular plate which comes with one side and two entries. Then, I asked what the entries are available for my plate and the server said any two of these and did a wide sweeping motion with his hand. I chose the beef with pepper and broccoli as my first and the teriyaki chicken as my second. When I arrived at the cashier, I was told that the meal would be ten dollars and some change. I question the cashier about why it was so much more than $8.60 that was shown on the sign above and behind the food. She said that I selected a premium item and was charged and extra $1.25.I responded to the that this is my first time eating here and I asked what came with the regular plate and it was indicated that all the entries did.The cashier brushed my complaint away by saying, "That is Ok, your order is $10.66." Again, I said that I was not told about the extra charge for the beef entree, that I am upset about the bait and switch upcharge, and again she brushed the complaint away and said, "$10.66 please."Three things infuriate me due to this visit to Panda Express: first, the meal was a bad food experience; second, according to the explanation from the server, I was overcharged for my meal; and third, the cashier was not interested in serving the customer, just getting the money.Finally, I will never eat in this Panda Express and will most likely ever enter another Panda Express ever again.

Service is complete garbage didn't even have ice in my tea and when I asked for ice I got told they didn't have any ice. How the hell does a restaurant not have any ice.

Portions were off, order wasn't right. But the customer service was decent I guess. Rice wasn't cooked fully, broccoli wasn't cooked. Asked for half and half noodles and rice got a full surviving of rice, and a fork full of noodles spread out to look like it was half. Mega fail bro.

Ordered orange chicken for my baby and they gave her something else and she was upsetIt said orange chicken on receipt.How do they mess that upAnd the lady didn’t know how to give me the right change ??‍♀️Very disappointedFirst and last time we go to this location

Super clean and the employees super friendly and polite the food . excellent service

Food tasty, fresh. Great value.