If you are eating there and salsa is free to use “and it’s the speciality salsa for the chicken, that makes it taste better”, please don’t charge for salsa on orders to go because you want to sell your house salsa bottles. If you wanna make a profit out of it, sell it on supermarkets. But Come on, it’s just salsa! It’s common sense. Hate to stop going to places for this same reason.
The chicken of course is their specialty, can't go wrong. Even the salads are great tasting and filling. This time around I tried the brisket tacos. I was impressed, they were better then I thought. The meat was good, but not if you're looking for that 12 hour smokey flavor. Aside from that anything you get here, obviously with chicken, is going to please.
Was my first time there, I let the cashier know and she was like “oh okay”. I work in the restaurant industry, she could’ve helped me out with the menu but as I was asking questions she was looking at me and responding like if I should know the menu already. Unprofessional service. Chicken was good, beans were spicy didn’t know that so I just ate fries with ranch, and my rice was cold.
Overall a bad experience. First, the place was very dirty. Lots of tables that needed to be cleaned and a lot of stuff on the floors. Ordered some chicken sandwiches, and found small bones in them. Very dangerous as we were not warned the chicken sandwich could contain bones. To top it off, it was pretty expensive. Paid just over $30 for 2 chicken sandwiches and 2 drinks and the quality of the food seemed no different than that of many fast food places. Would not recommend.
We love Cowboy Chicken at work! Great food and speedy delivery.Today, I tried the DURANGO BOWL. It has rotisserie chicken breast, ranchero beans, Spanish rice, roasted tomatoes, onions, corn, cucumber, salsa, and avocado sauce. I loved it! It felt home-cooked.The lemonade was good, too!
So I liked this place the first time around. But today's customer service was downright embarrassing. First, I ordered a beverage from their fridge that required a bottle opener. Then they can't take it from my hand because I grabbed it, so I must go around the counter myself to open it. Then, I found a long hair across my food shortly after my first two bites. I politely address the concern to my cashier, Avery, and she confirms with whom I assume is a superior cashier. He then asks if I only want the side replaced that had the hair that he saw. I don't understand how you could offer that as a remedy to the issue of the contaminated plate. Sad to say that the red flags kept on piling up. I then hear those same two cashiers joking about whose long hair it was likely. No manager ever came out to note the concern whatsoever. I'm not sure one was even on duty because then I see staff come out sitting by the condiment bar area drinking a Coors beer and chit chatting with all the front staff. This experience just continued to progressively get worse by the minute.
Really good food, recommend ??
Food is tasty but their customer service is abysmal. Every time I place a mobile order for pick up my food is not ready, I have had to wait an additional 10-15 minutes. Why even bother ordering ahead. The female staff is awful. Twice I have walked in without being greeted. It appears they have no desire to interact with the public. I informed the unexpressive employee I was there to pick up my food. She just handed me my drink without uttering a single word or even to inform me that my food was not ready. Not every employee was wearing a mask, the cook was wearing a mask below his nose. I personally think those who work around food should wear a mask.
Food is tasty but their customer service is abysmal. Every time I place a mobile order for pick up my food is not ready, I have had to wait an additional 10-15 minutes. Why even bother ordering ahead. The female staff is awful. Twice I have walked in without being greeted. It appears they have no desire to interact with the public. I informed the unexpressive employee I was there to pick up my food. She just handed me my drink without uttering a single word or even to inform me that my food was not ready. Not every employee was wearing a mask, the cook was wearing a mask below his nose. I personally think those who work around food should wear a mask.
The enchiladas and French fries are delicious!!! I also love the green beans and Mexican street corn. It's always a must-have when I'm in the area!